Child Help-line 1098 ( Jan –Dec 2018 ) Aawaaj Surkhet

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Presentation transcript:

Child Help-line 1098 ( Jan –Dec 2018 ) Aawaaj Surkhet Breaking the silence The voice Child Help-line 1098 ( Jan –Dec 2018 ) Aawaaj Surkhet

Services and Achievements provided by child help-line 1098 S.N Services Provided Girls Boys Total 1 1098 service 24 hours 1196 817 2013 2 No. of calls by children for services 497 378 875 3 Telephone counselling and direct counselling services 1400 725 2125 4 Family consultation 59 43 145 5 Primary Health services 39 14 53 6 Rescue and rehabilitation using ambulance or other modes of transportation 9 7 Emergency rescue of children hazardous situation 75 45 120 8 Aid provided for emergency rescue during hazardous situation 77 47 124 Family reunion, reintegration and rehabilitation after emergency rescue from hazardous situation 112 35 147 10 Family reunion, reintegration and rehabilitation of lost children 20 16 36

11 Family reunion, reintegration and rehabilitation of children found unaided 9 5 14 12 Conservation of emergency shelter home 145 56 201 13 Placement in shelter homes for protection 6 2 8 Field visit and follow-up 75 15 Legal services 22 1 23 16 Educational support 138 93 231 17 Rescue and restoration of street children 27 18 Rescue and restoration of child labors 3 19 Rescue and restoration of children who underwent human crisis 20 Rescue and restoration of trafficked children

21 Protection and rehabilitation of juvenile delinquents 1 22 Child marriage 43 23 Support to disabled children 2 24 Skill development training 15 17 25 Awareness development 8613 26 Promotional materials (2 types of posters, 4 types of pamphlets) 6000 27 District Advisory Co-ordination Board meeting (twice) 41 28 Interaction and discussions with stakeholders (4 times) 179 29 Jingle broadcasting via local F.M radios

Phone call status of 1098 helpline service in 2018 Subjects Parents/Guardians Children Total no. of calls Remarks Female Male Boy Girl Parents or guardians making calls about problems related to children 1414 781 - 2195 Calls made by children themselves 574 463 1037 Total number of calls 3232 Number of Cases Registered Girls Boys Total Remarks 11 1 12

Major issues addressed by child help-line Child marriage Rape Attempted rape Sexual harassment Physical abuse (beating) Verbal abuse Abandonment Related to property/legacy rights Lost Child labor exploitation Trafficking

Challenges: Low accommodation capacity and high number of service seekers makes it difficult to adjust the living space inside the shelter. Women and children are obligated to share the same living spaces. Inability to keep the victims for a long time and provide them proper skill and education. Perpetrators posing as victim’s relatives and persuading them to change the statements. Some phones are unable to connect to the help-line 1098. Inability to provide primary health service.