Team Based Care Kick off Webinar Welcome Team Based Care Kick off Webinar

Welcome to the Team Based Cared Kick-off Webinar The webinar will start at 8:00am You are currently muted. To ask a question before the webinar starts, type it out and send to the webinar organizer. Note: questions are sent to the provincial office staff only. Other webinar attendees won’t see them unless the organizer shares both the question and response with all attendees.

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Agenda TBC Training – where this fits TBC Targeted Delivery TBC Content Development process Series overview Learning objectives Status and timelines Resources

Content Training Delivery Approach

Delivery Resources for SGLS SGLS Facilitation Training Videos (4) PSP Exchange  Training and Development  Videos  SGLS (1) Set-up / Environment (2) Participation Management (3) Discussion Management (4) Action Planning/ Case Studies Team Based Content Slide Decks Team Based Care Facilitators Guide

Team Based Care Targeted Delivery Potential SGLS participants must meet the following criteria in order to access TBC SGLS (with the exception of Foundations of TBC): 1) Be actively working in a team based care environment – defined as at least one practicing physician and at least one other actively practicing health care professional (exclusive of medical office assistants) who are currently working together or who have committed to working together as part of a team delivering patient care. 2) Demonstrate commitment to ongoing practice improvement – defined as any of the following: physician within the practice has completed PSP Practice and Quality Improvement Small Group Learning Series and associated action planning work; a physician within the practice has completed other quality improvement education, such as IHI; a physician within the practice has a history of completing action planning in conjunction with other PSP content; and/or, completion of the GPSC PMH Assessment and associated action planning work.

Targeted Delivery Process This new Delivery Process aims to: Ensure teams who have identified as “change ready” have immediate access to high level support from PSP Enables physicians to take what they have learned and apply it right away in practice Roll out of new targeted process initially focusing on PCN EOI applicants will include: Introductory session ( Foundations of Team Based Care) Subsequent six sessions First two session are IPC and PCC

Learning Objectives - Foundations Identify the value of team-based approaches to care Describe team-based care in a primary care context Summarize evidence to support team-based care Define the competencies that support team-based collaborative care Articulate how the IHI model for quality improvement process can support implementation of team-based models of care

Learning Objectives Patient Centered Care Describe ways in which team-based care enhances patient-centred care Explore functioning of a patient centred team Formulate and apply strategies to integrate patients and families with the team Patient Centered Care Describe the principles of effective interprofessional communication Articulate the unique factors that influence communication in your team Critically reflect on your own communication style and how this may influence your team-based care environment Interprofessional Communications Describe characteristics of effective teams Develop collaborative strategies based on key functions and patient needs Identify and put into practice mechanisms that support optimal team functioning Team Functioning

Certified and ready for delivery TBC Timelines Foundations of Team Based Care Content completed  Certified and ready for delivery   Patient-Centered Care Interprofessional Communication Team Functioning Content – June 30 Certification - August Conflict Management Content – July 30 Collaborative Leadership for Shared Decision Making Content – August 30 Certification - October Care Processes and Integration Ongoing development collaborative design through fall 2018 – target completion Dec. 2018

Content Development Process Evidence and core content, including videos (UBC Health) Integration of activities Consultation – Peer Mentor and RST Coordinator/Coach Changes and ongoing revisions

TBC Series Approach Increased delivery flexibility Integration of Action Planning process

TBC Series Approach Increased delivery flexibility: Options for activities; Choice in how many activities to run; and Choice in how long to run them for.

TBC Series Approach Increased delivery flexibility: Agenda from PCC  !

TBC Series Approach Integration of Action Planning process Action Plan handed out at start of session AP language and framing Ideas for AP work at end of deck

TBC Series Approach Integration of Action Planning process Slide from Interprofessional Communications session 

Navigating Facilitator Guides

Final TBC Session Opportunity to address learning gaps as identified in delivery Learning objectives TBD! Target completion by end of 2018

What’s Next? Content Session materials to be posted on the Exchange this week. Content certified and ready to run!

Content Training Delivery Approach

Questions?!