Enterprise Networks Relevant Additional Data from Private Networks

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Presentation transcript:

Enterprise Networks Relevant Additional Data from Private Networks Mark J. Fletcher, ENP Chief Architect Public Safety Solutions

What was impossible is now possible . . . Business telephony has evolved Systems are networked and share valuable data Historically the legacy Emergency Network has isolated PSAPs from that data Security policies have matured that will now allow the safe interconnection Over-The-Top allows disparate systems to connect

What SENTRY™ Provides Emergency Call Management in the Enterprise IP Device Location discovery and tracking Wired Wireless Analog/Digital On/Off Premise On-Site Notification Screen Pop Email / Text / SMS NG911 call routing to remote PSAPs via the Cloud NG911 Additional Data delivery through our SENTRY™ RapidSOS Integration

Enterprise ADR Data Delivery to a PSAP SENTRY™ places data into the RapidSOS Additional Data Repository for easy retrieval by the PSAP Enterprise Additional Data INGEST API ADD’L DATA QUERY Cellular Location Avaya Enterprise Network Carrier ANI/ALI 911 Call 911 Call

WE’RE PROUD TO ANNOUNCE . . . The VERY FIRST deployment of Next Generation 911 Additional Data FEBRUARY 6, 2019 13:30 CST SHELBY COUNTY TN

PROJECT GEMINI Pilot Overview Avaya, 911Secure, and RapidSOS collaborated on a pilot and demonstrated the ability to quickly and effectively share location and additional data from Avaya devices to public safety resources MLTS / Devices E911 Solution Provider Public Safety Data Link PBX manufacturer with over 120,000 customers worldwide Provide the Sentry product, a solution that enables enterprise E911 phone tracking and call routing Emergency response data provider, enabling public safety to receive accurate location data as well as other data assets PSAP Pilot Customer Shelby County, TN Public Safety Answering Point, responsible for emergency communications for Shelby County (pop. ~1M) Shelby County, TN Buildings Department

NG911 Additional Data Delivery

Real-Time Incident Notes

Lat/long coordinates of device 10-digit phone number of device Address of building Building floor where device is located Floorplan Contact information Company/organization name Caller profile data

Contact Information Avaya Mark J. Fletcher, ENP 908-953-2134 fletcherm@avaya.com