Introducing the SupportActionNet approach and implementation framework Gerard Lemos Lemos&Crane

Overview The key principles of SupportActionNet Identity Relationships Family and friends Key challenges for organisational change and development Placing service users’ social and emotional aspirations at the centre of work

Policy context New Supporting People strategy from CLG Independence and Opportunity: ‘Keeping service users at the heart of the programme…’ Outcomes framework has five domains that include ‘enjoying and achieving’ with specific outcome indicators for: Support in relation maintaining links to external services, groups, friends and family

Identity Why identity is important Building a sense of independence Developing a positive sense of self Overcoming negative identities Achieving personal goals

Relationships Why relationships are important On-going relationships Re-establishing past relationships Increasing the chances for love Meeting someone new

Family and Friends Why family and friends are important Mapping important relationships Strengthening family ties Being more outgoing Making new friends

Implementing SupportActionNet Working with service users toolkit Skills development Risk management Using outcomes User involvement User experiences Regulation and inspection Planning for organisational change

Organisational change Leadership Staff communication and dissemination Policies, procedures and internal working arrangements Outcomes measurement

Action seminar structure Presentation on each of the key themes of organisational change Group work to reflect on each presentation and discuss key questions Action planning for organisational change and development - what you can do to make things happen

A thought for the future: BlueSalmon Can the support worker really help the client without knowing what they want? What if we put the client in charge? Being in charge can be difficult Lots of choices and options Need to plan and prioritise BlueSalmon helps clients take the lead Think about the past, present and future Decide on goals and ambitions Share action plans with others Keep track of progress

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