Human Resources Services Billy Dantagnan Implementations Branch Government Employees Services Division

Human Resources Services HR LOB Findings

Human Resources Services WHY? –Systems/Services –OPM recognized benefits of consolidating from 22 down to 4 payroll offices and decided to pursue consolidation of services –NFC as a Shared Service Center must provide services

Human Resources Services HOW? –650 OPM Short-Term/Core Requirements –Memorandum of Understanding (MOU) signed with Animal & Plant Health Inspection Service (APHIS) PAR Processing –Process PAR actions, payroll forms –Process actions related to settlement cases –Verify employment if necessary Benefits Management –Determine eligibility for benefits –Prepare CSRS/FERS annuity estimates –Process retirements

Human Resources Services –MOU signed with APHIS (contd) Classification –Provide consultation services to management officials –Conduct reviews/audits of positions –Process realignments Staffing –Staffing/Employment advisory support –Code/authorize Request For Personnel Action (Form SF-52) –Conduct RIF Compensation Management –APHIS partnership was low risk and quick to market

Human Resources Services HOW? (contd) –OPM Long-Term/Non-Core Requirements –Agreements between NFC and Private Sector partners expected in January 2008 Human Resources Strategy Organization & Position Management Staff Acquisition Performance Management Long Term Compensation Management –Competition between Government Entities and Private Sector should drive down cost

Human Resources Services Implementation Model –Options provided cafeteria style –Agencies may use NFC for services and also can decide to retain some services for in-house processing Employee and Labor Relations Classification Separation Management Human Resources Development

Human Resources Services Cost? –HR Services delivery is more labor intensive than payroll services – economy of scale is different –Metrics of Service Level Agreement (SLA) will dictate details of cost Pooled Staffing Dedicated Staffing (if turnaround response dictates)