INFORMATION TECHNOLOGY SERVICES & FACILITIES

1 1 IT Services and Facilities 2 2 Toolkits 3 3 Open Access Computing Services 4 4 Wireless Internet Access Services 5 5 Computer Labs Rules and Regulations 6 6 Online Services CONTENTS ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation 8 8 Student Portal 9 9 Contact Us CONTENTS 10 Getting Help ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Open Access Computing Services Wireless Internet Access Services Computer Labs Online Services 1 1 IT Services and Facilities ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

2 2 Toolkits ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Open access computers are available at the RO Opening hours will be the same as RO/Library opening hours Login is NOT required Bring along your USB pendrive 3 3 Open Access Computing Services ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Wireless Internet access services are available at RO. Kindly register with RO technical personnel. 4 4 Wireless Internet Access Services ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Refer to the rules and regulations listed in WOU Student Handbook. 5 5 Computer Labs Rules & Regulations ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Account Self-Activation Student Portal Student Portal : Student Portal : My Library Student Portal : My LMS (WawasanLearn) Student Portal : Online Assignment System (OAS) 6 6 Online Services ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation Key in the URL ( in any browser to access WOU websitehttp:// Step 1 Click on STUDENT AND TUTOR ONLINE ACTIVATION ACCOUNT Step 2 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation Click on STUDENT ACCOUNT SELF-ACTIVATION. Step 3 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation Fill in all the mandatory fields to complete the account activation. Step 4 Click on REGISTER button. Step 5 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation A message will be displayed to indicate that you have successfully activated your student online account. Step 6 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

7 7 Online Account Self Activation ( ) This page is for activating your WOU account for the first time only. Step 7 NOTE: Only use this page to activate your account after 4 hours of your online account activation.online account activation ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal What can I see in Student Portal? Enrolment Community discussion board Personal information Time table Academic Calendar …and other useful information ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide Key in the URL ( in any browser to access WOU website. Step 1 Click on MY WOU PORTAL. Step 2 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide Login by entering your User ID and password. Step 3 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide After successful login, you will be able to view the student portals homepage. Step 4 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide ( ) From student portal, click on MY . Step 5 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide ( ) Login by entering your full student address and password. Step 6 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Login Guide ( ) For first time login to your , you may need to fill up all the necessary information and then click SUBMIT. Step 7 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal – Access Guide ( ) After successful login, you will be able to view the web mail homepage. Step 8 ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

Something about web mail that you should know Can I access web mail from my house? Yes! You can access your web mail if you have a computer and Internet connection. What is the quota of my mailbox? 10GB 8 8 Student Portal ( ) ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal (My Library) Click on MY LIBRARY to access library services. ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal (WawasanLearn) Click on MY WAWASANLEARN to access the Learning Management System (WawasanLearn). Note: It can also be accessed at ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

8 8 Student Portal (OAS) Click on MY OAS to access the Online Assignment Submission System (OAS). Note: It can also be accessed at ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

9 9 Contact Us For queries on IT services and facilities, please contact: Telephone (PGRO) (IPRO) (Bandar Utama) (KLRO) (JBRO) (KCRO) ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

10 Getting Help Provide necessary information when requesting help. WHO, WHAT, WHEN, WHERE, & HOW. Example: (Bad) Cannot access LMS, please help. ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

10 Getting Help Example: (Good) Cannot access WawasanLearn on Saturday, 14/01/2011, 7pm onwards. I have tried with my house and office computers using Internet Explorer and Firefox, but still failed to access. The following are my details: Name: XXX XXXX XXXXX Student ID: XXXXXXXX User ID: XXXXXXXXXX Contact No.: XX XXXX XXX IC: XXXXXX-XX-XXXX Error Message: Access denied. You do not..… (if possible provide screen shot) ORIENTATIONJAN 2012PG,IP,KL, KB, JB,KC

THANK YOU!