Cultivating Change: October 29th, 2018 The Caregiver-Friendly Hospital and Community Hub October 29th, 2018 Caregiver ID/Circle of Care Prototyping Co-Design
Proposed Agenda 9:00 a.m. Breakfast 9:10 a.m. Introductions | Goals for the day | Review Agenda (5min) 9:15 a.m. Shared understanding of ideal features for our project (45min) 10:00 a.m. Exemplars of what others are doing (20min) 10:20 a.m. 8 Lean Wastes and Hierarchy of Effectiveness (20min) 10:40 a.m. Session 1: Design possible solutions (80min) 12:00 p.m. Lunch Michael 2
Proposed Agenda 12:45 p.m. Session 2: Continue to develop possible solutions (60 min) 1:45 p.m. Presenting our Prototypes: Show and tell (15min) 2:00 p.m. Barrier and mitigation strategy (20min) 2:20 p.m. Developing our work plan (45min) 3:05 p.m. Report Back: What are our deliverables (15min) 3:20 p.m. Reflection & Next Steps (10min) 3:30 p.m. Adjournment Michael 3
Introductions and Goals for the day Project Name Objectives Caregiver ID/Circle of Care Circle of Care: Improve how caregivers identify who are the health care providers in the patients’ circle of care. Caregiver ID: Improve how providers identify who is in the patients’ support system. Communication: Improve communications between caregivers and healthcare providers. 4
Shared understanding of ideal features for: 1. Communication 2 Shared understanding of ideal features for: 1. Communication 2. Identification of caregiver circle 3. Identification of healthcare providers 5
Exemplars of what others are doing 6
St. Joseph’s (London) Whiteboard 7
Huron & Perth: Connecting the dots Huron Perth Healthcare Alliance One Care Home and Community Support Services North Perth Family Health Team STAR Family Health Team South West Community Care Access Centre South West Local Health Integration Network 8
St. Joseph’s (Toronto) Whiteboard 9
Team photo wall 10
Patient Care Card 11
My Chart 12
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8 Lean Wastes & Hierarchy of Effectiveness 15
https://www.youtube.com/watch?v=7mA1L_a_FX4 16
Hierarchy of Effectiveness 17
Session: Let the prototyping BEGIN! 18
LUNCH 19
Session 2: Continue to develop prototype 20
Presenting our prototypes: Show and tell 21
Barriers and Mitigation Strategy 22
Developing our work plan 23
Report Back 24
Group Reflection 25
Next Steps 26
Thank you! 27