1 Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Multi-Factor Authentication and Higher LOA Issues 10 th Symposium on Identity and Trust on the Internet Paul Donfried CTO – IAM Universal Identity Services April 7, 2011

Remember when we were young… 2

Operators Skype 3

A new wave of disruptive technology is transforming the dynamics of global business 4 Cloud Delivery Models Network Bandwidth and Reach Device Proliferation Changing Workforce Expectations BorderlessSecurity Global Competition

5 A New Mobile Mindset Our vision is to empower individuals with seamless and secure access Seamless and secure access to anyone, anywhere on any device Consumer Community Citizen Patient My local government and healthcare providers are too slow and inaccessible. There are too many forms and redundancies I need better tools for managing my digital personals and profilesnot just Facebook but retail, bank, and travel accounts. I want value based relationships with loyalty programs I need better tools for managing my digital personals and profilesnot just Facebook but retail, bank, and travel accounts. I want value based relationships with loyalty programs Employee Colleague Friend Family To stay connected I need the ability to move from work to my personal life without worrying about which password to use I want my profile to be useable across the brands and relationships I value. I want them to value me and only send relevant rewards or incentives

Giving power to your end users leads to customer insights, context and repeat business Consumer Community Employee Colleague Friend Family Citizen Patient A New Mobile Mindset A better experience based on: Convenience, Freedom, Control and Assurance

UIS Market Facing Services LDAP X.509 SMS OTP RADIUS OATH Info Cards/Open ID Microsoft ® Active Directory ® WS-Trust LDAP OIX SAML RADIUS Kerberos Shibboleth X.509/OCSP Identity Issuance Services Authentication Gateway Federation Risk Services Relying Parties People Identity Form Factors (Verizon & 3 rd Party Issued) Open Standards Services You Need OpenStandards We need an identity ecosystem in the cloud. Work Login Healthcare Banking Shopping 7

UIS Profile Management

Improved user experience Reduced identity risk Reduced fraud More control Scale UID Users 100 million200 million Consumer Value

© 2011 Verizon. All Rights Reserved. PTE /11 Discussion