Deputy Director-General of MOT Deputy Secretary-General of NCCA ASEAN Clean Tourist City Standard AING Sovannroath Deputy Director-General of MOT Deputy Secretary-General of NCCA

About ACTCS ACTCS Greater tourist satisfaction Sustainable development Responding to climate change Environmental protection ACTCS Greater tourist satisfaction Greater number of visitors Better conditions for the local population

About ACTCS ATSP 2016-2025 Strategic Direction Implement and Expand ASEAN Tourism Standards for Facilities, Services And Destinations Strategic Action Promote the Adoption and Implementation of the ASEAN Tourism Standards Certification System into the Policy and Regulatory and Tourism HRD Frameworks Of the Member States Activities

About ACTCS Endorsed at ATF 2015

ACTCS− Indicators & Criteria

Indicators & Criteria 7 Indicators 28 Detailed Indicators 108 Criteria

Indicators & Criteria 10 Countries => 1 Standard Clearly identified Understandable Flexible Generically applicable to all countries Measurable & easy to monitor Tourist City is not an entity/institution like Green Hotel, Homestay, Spa, or Toilet. Not easy to convince and get all the 10 member states to agree upon the criteria.

Indicators Environmental Management Cleanliness Waste Management Awareness-building about Environmental Protection and Cleanliness Green Spaces Health Safety and Urban Safety and Security Tourism Infrastructure and Facilities

1. Environmental Management Indicators 1. Urban planning 2. Environmental regulations 3. Pollution (water, air and noise) 4. Environmentally friendly transport 5. Sustainable use of energy

2. Cleanliness Indicators 6. Cleanliness of public area 7. Cleanliness of public toilets 8. Cleanliness of tourist sites (museums, temples, parks, beaches etc.…) 9. Cleanliness along the main roads

3. Waste Management Indicators 10. Liquid waste collection 11. Solid waste collection 12. Liquid waste storage and treatment 13. Solid waste storage and treatment 14. Recycling

4. Awareness-building about Environmental Protection and Cleanliness Indicators 15. Raising awareness of local people about environmental protection and cleanliness 16. Raising awareness of tourism service providers about environmental protection and cleanliness 17. Raising awareness of tourists about environmental protection and cleanliness

5. Green Spaces Indicators 18. Quantity of green space in the city 19. Green space maintenance and management

6. Health Safety and Urban Safety and Security Indicators 21. Safety and security in the city 22. Crime prevention and enforcement of rules (child prostitution, drugs etc.) 23. Risk management strategy

7. Tourism Infrastructure and Facilities Indicators 24. Planning for tourism 25. Information centres, signage and tourist maps 26. Location of shopping centres and retail outlets 27. Leisure areas (tourist areas, public parks, sports and recreation...) 28. Level of tourist satisfaction

Criteria 108 criteria = 108 scores Consensus Measurable & easy to monitor Understandable 108 criteria = 108 scores Generically applicable to all countries Flexible

ACTCS-Label - ASEAN Cities that get at least 60% of total scores (65 scores) will be awarded the ASEAN Clean Tourist City Label. - The award-winning cities shall receive the certificate of appreciation and billboard imprinting with the ASEAN Clean Tourist City Label with 3 year validity.

ACTCS−Certification Process and Certification body

Certification Process (a) The certification to be carried out by one (1) national certification body/ committee appointed by respective NTOs; (b) Self-assessment would be carried out by applicants; (c) National certification body/committee to conduct site visit and develop audit report;

Certification Process (d) Once the city fulfills the criteria and requirement of the Standard, respective NTOs would update QTWG; (e) The certificate validity: three (3) years; and (f) Nominations should be made by Member States on a voluntary basis, and there would be no limit on number of cities to be awarded. There would be no category of city.

Certification Body Case: National Committee for Clean City Assessment (NCCA-Cambodia) National Certification Body Ministry of Tourism Ministry of Environment Ministry of Interior Ministry of Culture Min. of Public Work and Transportation Office of the Council of Ministers Ministry of Health Ministry of Education Ministry of Urban Planning National Police and Military Police Ministry of Information Participatory approach Source: Royal Decree NS/RKT/0611/614 on the Creation of NCCA

ACTCS− Assessment and Auditing Process

Nominations by NTOs (Application form and documents) Candidacy City City Interest & Get Ready Self-assessment Nominations by NTOs (Application form and documents) Result

Team Auditors National Certification Body Nomination/Result Select (App. form and Docs) Pre-assessment Site visit and Audit Report Nomination/Result

ACTCS−Usage of Guideline

Evidences for Criteria Guideline Evidences for Criteria Type of requirement Type of document Appraisal

Evidences for Criteria Guideline Evidences for Criteria Type of requirement 108 Criteria

Types of Requirements Document Equipment Implementation Measures Encouragement Measures

Types of Documents 1. Rules & Regulations 2. Action Plan

Types of Documents 3. Report 4. Photo & Video

Types of Documents 5. Map 6. Statistics

Types of Documents 7. Schedule 8. Name List

ACTCS Vs. CCCS

ACTCS CCCS Scope Focus on City/Khan Focus on tourist cities where there is flow of visitors and where cultural, natural and/or man-made attractions exist CCCS Focus on City/Khan

Indicators ACTCS CCCS 7 Indicators: 7 Indicators: - Environmental Management - Cleanliness - Waste Management - Awareness-building about Environmental Protection and Cleanliness - Green Spaces - Health Safety and Urban Safety and Security - Tourism Infrastructure and Facilities 7 Indicators: - Environmental Management - Cleanliness - Waste Management - Awareness-building about Environmental Protection and Cleanliness - Green Spaces - Health Safety, Urban Security and public order - Tourism Infrastructure and Facilities

Detailed Indicators ACTCS CCCS 28 Detailed Indicators: Combined detailed indicators such as Pollution (Air, Water and Noise Pollution); Green Space Maintenance and Management; … New detailed indicators such as Recycling; Risk Management Strategy; Tourist Maps; … 33 Detailed Indicators: 8 detailed ind. of Envi. Mgt 6 detailed ind. of Cleanliness 5 detailed ind. of Waste Mgt 3 detailed ind. of Awareness 3 detailed ind. of Green S. 3 detailed ind. of Health Safety, Urban Sec 5 detailed ind. of Tourism Infrastructure & facilities

ACTCS CCCS Criteria 108 Criteria: - Flexible - Measurable - Applicable 10 member states CCCS 77 Criteria: National Standard

- Consistent with other standards Label ACTCS 10 member states - Consistent with other standards - Diff political, eco & social, cultural and environmental characteristics - Diff Geo & Demography CCCS

ACTCS−Quick Win Measures

Announcement of RGC Announcement of OCM No. 140 SCN.PK dated 03 Feb, 2016: “The Capital and Provinces (esp. Phnom Penh, Siem Reap, Battambang, Preah Sihanouk, Kep and Kampot) shall prepare strategic plan 2016-2017 for its tourist city to be aligned with its annual public investment plan and the requirements prescribed by ASEAN Clean Tourist City Standard in order to get certified in January 2018.”

Focus areas Strengthen the existing efforts Touch on the difference - Waste Management - Cleanliness (public areas, public toilets, tourist sites, main roads) - Safety, Security & Public Order …….. Touch on the difference - Recycling  tri rubbish bins, recycling system - Risk and Crisis Management Strategy - Urban Planning/Master Plan - Tourist maps

Work Plan towards 1st ACTCS Awards Ceremony

ទិសដៅការងារអនុវត្តបន្ត ការវាយតម្លៃបឋមដោយក្រុងបេក្ខភាពនីមួយៗខ្លួនឯង រួច​រៀបចំរបាយការណ៍ជូនគ.ជ.វ.ទ./ក្រសួងទេសចរណ៍ កញ្ញា-ធ្នូ ២០១៦ គ.ជ.វ.ទ./ក្រសួងទេសចរណ៍ពិនិត្យលើ របាយការណ៍វាយតម្លៃបឋមរបស់ក្រុងបេក្ខភាព មករា-មីនា ២០១៧ ក្រុមការងារគ.ជ.វ.ទ./ក្រសួងទេសចរណ៍នឹងចុះត្រួតពិនិត្យដល់ទីតាំងក្រុងបេក្ខភាពនីមួយៗ រួចរៀបចំរបាយការណ៍វាយតម្លៃចុងក្រោយដាក់ជូនរាជរដ្ឋាភិបាល មេសា-មិថុនា ២០១៧

ទិសដៅការងារអនុវត្តបន្ត គ.ជ.វ.ទ./ក្រសួងទេសចរណ៍នឹងស្នើបេក្ខភាពជ័យលាភីទីក្រុងទេសចរណ៍ស្អាតរបស់កម្ពុជា (សម្រាប់ឆ្នាំ២០១៨-២០២០) ដាក់ជូនអាស៊ាន កក្កដា-តុលា ២០១៧ ពិធីចែកជ័យលាភីទីក្រុងទេសចរណ៍ស្អាត អាស៊ាន លើកទី១ នាឱកាសវេទិកាទេសចរណ៍អាស៊ាន (ATF) ឆ្នាំ២០១៨ មករា ២០១៨

Conclusion AEC ATSP 2016-2025

Thank You