Rachel Pilling @15s30m Dan Wadsworth

15 seconds 30 minutes: a social movement to reduce frustration and increase joy It encourages any staff member to spend an extra 15 seconds on a task now Which will save someone else 30 minutes later on To reduce frustration and increase joy at work What, how, when & why

Maddie’s Wash basket How it began

15 second challenge The effect x4 15s in one minutes X120 15s in 30 minutes X27 slow mouse clicks in 15s

Examples of Missions Mission 3; Plug it in https://youtu.be/tAq-oEKxrME Some Examples

One thing, and its done! I used to stress about getting it all set up at the start of the day, now I look forward to arriving at work Its much easier now when we have new staff or agency staff to set up clinic The results We can tell which rooms have been cleaned down without knocking on all the doors

Qualitative measurement of joy… Some Examples

Update email signature to include phone number Urgent matters dealt with promptly Update email signature to include phone number Waiting time for switchboard reduced for other people Less time spent hanging on for switchboard Fewer issues on “to do” list Your Mission goes here  Less time spent replying to emails Fewer emails waiting in inbox Colleague can contact you directly Workshops, cogs, effect they could have on patient. Why do you work here, what frustrates you, launch a mission to make it better. Small change, do a COGs

What makes a good mission

Build a change platform not a change programme Enabling a change, GH & MZ are organisational change experts from America. Gary Hamel and Michele Zanini

How does all this fit with QI? Do it right Do it well Patient safety Joy at Work Cost Effective QI fit Do it with a smile

Release your inner hero… Hero Award if you make a change; Be a COG! Sign your self up for the full workshop after this, list at the back of room, leave with a mission or come and talk to us 

info@15s30m.co.uk @15s30m #15s30mMissions www.15s30m.co.uk Dan Wadsworth Transformation Manager @Danwod (co-founder of 15s30m) Rachel Pilling Consultant Ophthalmologist @miss_pilling (co-founder of 15s30m) info@15s30m.co.uk @15s30m #15s30mMissions www.15s30m.co.uk