Entuity Network Analytics for TrueSight Faster Insight, Faster Networking Presenters Name Sales Director September 12, 2018

Agenda Welcome and introductions The Cost of Network Outages What is Entuity Network Analytics (ENA)? ENA is MSP-Ready Q & A Summary

Welcome & Introductions

Network Outages = Lost revenue & productivity Network Outages are Expensive $5600 per minute $300,000 per hour Gartner Analyst Andrew Lerner Per year costs of just five minutes downtime every month ~ $1 million for midsize firms $60 million a year for large enterprises. IHS reports

Remain revenue positive & operationally efficient Provide reliable performance for all digital services (VoIP, ecommerce, CRM…) Find problems fast, resolve problems faster Eliminate manual processes so IT teams are more efficient IT agility is critical to add more and more digital services to support your customers Always-on business applications requires always-connected mobile management anywhere, anytime Interoperability with BMC TrueSight and more

What Is Entuity Network Analytics for TrueSight Operations Management? 5/28/2019 What Is Entuity Network Analytics for TrueSight Operations Management? Customer-centric network performance analytics software Evolution from Entuity 16.5 All 16.5 features, functionality incorporated into ENA Easy upgrade path to ENA from Entuity 16.5 or Entuity 16.0 Patch 6

BMC & Entuity a Powerful Combination Entuity Network Analytics is the network performance module for BMC TrueSight

BMC & Entuity a Powerful Combination Adds real-time network analytics to TrueSight Dashboard Single pane management Faster insight, faster resolution

MSP Ready Mobile management available--100% application responsiveness Configurable UI/Dynamic Dashboards Easily tailor to individual user groups, customers Offer different UI/Dashboards for different service levels Mobile management available--100% application responsiveness to manage anytime, anywhere on portable devices Multi-Tenancy Support: Multi-server, multi-zone, or NAT Automated provisioning via REST API Entuity enables MSPs to provide NOC-as-a-Service Unlimited scalability

MSP Ready ENA data is automatically rolled up into BMC Truesight Operations Management ENA is included on the TrueSight Dashboard making it one click away from illustrating how the network is affecting applications Provides a single pane of glass for event visibility, analytics and processing Ability to manage by services is more efficient for IT Teams and more compelling for clients BMC/Entuity MSP customers include Ensono, Computacenter, Buchanan Technologies, CGI, Tait Communications and more…

Customer Success Supporting new technologies is mission critical “Entuity put some solid thought and development into understanding what was necessary to manage the Nexus product to be able to proactively identify switch problems. They have done a stellar job of handling some of the new technologies in the marketplace.” Sean O’Brien, Senior Manager – Enterprise Solutions for Monitoring at Ensono

Customize the Entire Client Experience Dynamic Dashboards are fully customizable, including reports, maps, etc. in a single pane of glass Granular role-based access control allows MSPs to fully customize user and client privileges

Service Management A logical way to manage your clients Manage Branch Services Manage Ecommerce Services, CRM, etc. Service redundancy checks CIO Service Mgmt provides a high level overview of network health by service or location

Network Analytics Solution All-in-one Network Analytics Solution 10% improvement in network performance 50% faster MTTR 5x increase in requesting and using reports within the business 10% increase in network service availability 20% increase in identifying issues unknown with previous NMS

Summary Imagine what you can do with ENA! Out of the box value streamlines operations Customization possibilities are endless Easily onboard new clients Reduce client churn Validate existing client services and suggest expansion plans Faster insight, faster networking

Powerful Network Performance Analytics for BMC TrueSight ENA integrates with BMC TrueSight for a complete service delivery view Delivers real-time network monitoring Eliminates duplication of managing separate data silos Shortens mean time to repair (MTTR) and lengthens mean time between failures (MTBF) Increases automation for greater focus on important projects

Thank you for your time

Supply your customers with reports they want to see Standard Report Templates can be scheduled or run ad-hoc: Interface Utilization & Availability QoS Object Utilization Device CPU/Memory Utilization IP SLA Customized reports

Dynamic Topology Maps Real-time network topology status offers comprehensive visibility   Allows insight into individual devices and port Color coded device and link alarming for instant visibility

Flow and NBAR Monitoring and Analysis Correlate SNMP and flow data NetFlow and S-Flow analysis NBAR improves the performance of business-critical applications Blacklist unnecessary or undesirable application traffic

Cloud & Cisco ACI Support Support for AWS and Azure Manage public, private and hybrid clouds in a single pane of glass Cisco ACI controller (APIC) Support extends management beyond SNMP to include: tenants, pods, application profiles, endpoint groups

NOC in your pocket ENA is 100% mobile-responsive, it adapts to any screen size Users receive the full power of ENA’s desktop version when troubleshooting issues while on the move—anywhere, anytime using smartphones, tablets or laptops.