OBTAINING MEDICAL CARE CAPT P. Jane Powers, USPHS Director, Office of Health Services Office of Marine and Aviation Operations April 2013

WHAT DOES NOAA HEALTH SERVICES DO? NOAA Health Services is responsible for a comprehensive health program for all who embark on NOAA controlled vessels, aircraft, and participate in NOAA’s diving program. The staff is composed of nurse practitioners, physician assistants, and registered nurses who minimize medically related disruptions to sailing, flying, and diving by: Providing acute/urgent/emergent medical care during operations Developing and applying medical and physical standards, medical screening programs, environmental assessments, and programs that focus on disease prevention and control

OVERVIEW OF NOAA HEALTH SERVICES POSITION NAME LOCATION DUTIES Director, Office of Health Services CAPT Jane Powers OMAO Oversees overall health care delivery to OMAO Regional Director of Health Services – East (RDHS-E) CDR Les Cruise MOC-A Overall health care delivery to all east coast ships (Deputy Director) Regional Director of Health Services – West (RDHS-W) CDR Michelle Pelkey MOC-P Overall health care delivery to all west coast ships AOC Medical Officer CDR John Harris AOC Aviation health care Dive Medical Officer CDR Joel Dulaigh NOAA Diving Program Diving health care Chief, Medical Affairs Branch, CPC CDR Elizabeth Hobson-Powell Commissioned Personnel Center Coordination of health related services for NOAA Corps Officers Advanced Staff Medical Officer LT Christian Rathke Ship medical coverage and RDHS-E and MOC-A coverage as needed Rotating Medical Officer LCDR James McEntee MOC-A/Ronald Brown MOC-A health services support and direct medical services to ship CDR Dan DeLeon Staff Medical Officer CDR Helen Ballantyne Ship medical coverage and MOC-P coverage as needed Ship Medical Officer LT Lisa Amaya (LCDR Randy Collins after July ‘13) Okeanos Explorer Direct medical services to ship CDR Al Goldstein Hi’ialakai CDR Hung Tran Oscar Elton Sette

HOW DOES NOAA HEALTH SERVICES SERVE THE NOAA CORPS? Chief, MAB: primary POC for medical policies and procedures, facilitates pre-employment medical process, manages medical records and monitors for deficiencies, monitors invoices and payments for medical services, validates medical/dental qualifications, liaison between NOAA Corps officer and NOAA Health Services Director, Office of Health Services: fitness for duty processing for all NOAA Corps officers and candidates, consultation/advice MOC Health Services: periodic physical examinations, immunizations, consultation/advice NOAA Diving Program: monitors fitness for diving duty, consultation and advice Aviation Health Services: monitors fitness for aviation duty, consultation and advice

CONTACTS Who do I call for information related to my health care coverage? Call TRICARE in your region: North Region 1-877-874-2273 South Region 1-800-444-5445 West Region 1-877-988-9378 Who do I call for information related to my dental care coverage? Call the TRICARE Active Duty Dental Program (ADDP) at: 1-866-984-ADDP (2337) Who do I call to report a change in my health status (including pregnancy) or have a question about medical policies and procedures? Call CDR Elizabeth Hobson-Powell at: (301)713-7718 Who do I call if I have a question about fitness for duty? Call CAPT Jane Powers at: (541)867-8821

UPDATES/REMINDERS FAQ: “Getting Medical Care When You Are Sick or Injured” a. Informational handout to be posted soon b. Other topics for FAQ’s? TRICARE: a. Nurse Advice Line (NAL): coming soon! 1-800-TRICARE b. TRICARE West Region contract managed by United Healthcare Military and Veterans as of April 1, 2013 - www.uhcmilitarywest.com ADDP: a. Instructions for accessing dental care found at: https://secure.addp-ucci.com/ddpddw/adsm/benefits-remote.xhtml

QUESTIONS? 11 Additional Details: Required to select a Primary care manager (PCM), or one will be assigned PCM-provides and coordinate care maintains medical records referrals to specialists as prn * Enrollment is continuous-automatically re-enrolled at the end of each 12- month period. ***Active Duty Service Members are given priority when scheduling appointments at MTF’s ***No annual deductible or co-pay