THE ADVANTAGE OF WORKING CLOSELY WITH YOUR LOCAL EQUIPMENT DEALER

DEALERSHIP OFFERINGS? What is the dealership’s policy on equipment demonstrations? Does the dealership take trade ins? Does the dealer offer rental equipment & attachments?

DEALERSHIP OFFERINGS? Does the dealership have parts & service departments? Does the dealership have a used equipment inventory Benefits of purchasing used equipment vs new

SALES DEPARTMENTS – What to CONSIDER Does the dealership have knowledgeable sales staff? Do they respond in a timely manner? Do they put your needs first? Are they helping you? What do you want/look for as a consumer?

SALES DEPARTMENTS – questions to ask What type of financing programs does the dealership offer? Are there administration fees, tire taxes, and environmental charges associated with purchases What is the warranty coverage on new/used equipment purchases

SERVICE DEPARTMENTS – what to Consider Are mechanics licensed? Is dealership an authorized repair centre? What is the approximate turn around time for a machine once dropped off for service? Do they have a clear understanding on all details including warranty and shop rates

SERVICE DEPARTMENTS – questions to ask Does the dealership offer preventative maintenance programs? Does the service department provide workshop and operators manuals (print and/or usb) How do they keep customer informed on latest technology “telematics”

PARTS DEPARTMENTS How long should you expect to wait for parts orders? Does dealership continually have parts in stock? Does the dealership offer e-commerce?

QUESTIONS??? Let me start… as a consumer how would you rather interact with a dealership? Talk, text, chat, e-mail