IBM Cloud Object Storage with IBM Content Manager OnDemand Leading software-defined object storage designed for scalability, security, simplicity and efficiency now integrated with leading content management solution. 66017066USEN-00

DELETE THIS SLIDE BEFORE USE Background: ECM solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable In 2017, the ECM market was estimated to be worth USD 31.66 billion worldwide and is expected to double by 2022.* Content Manager OnDemand, a component of the ECM market, is ideal for bulk processing of High Volume Data, ex: Electronic Mailings Cloud Object Storage is an excellent storage choice for Content Manager OnDemand document archive, providing a lower cost, scalable, repository for the massive growth of unstructured data Compliance: Cloud Object Storage supports Content Manager OnDemand with Retention vault (i.e WORM support) Migration Services from EMC Centera to Cloud Object Storage are available from IBM Lab Services IBM Cloud Object Storage brings new value to Content Manager OnDemand deployments IBM Cloud Object Storage is now supported storage for Content Manager OnDemand Content Manager OnDemand has integrated S3 support for Cloud Object Storage with version 10.1 ( April 2017) Content Manager OnDemand with Cloud Object Storage also supports WORM retention capability with version 10.1.0.2 (Dec 2017) Can do “in place” upgrades with version 9.5 For comments and questions about this presentation, please contact David Wohlford, WW Solutions and Portfolio Marketing Manager, David.Wohlford@ibm.com *

The market for enterprise content management (ECM) continues to grow This chart shows the size of the ECM market worldwide from 2017 to 2022. In 2017, the ECM market was estimated to be worth USD 31.66 billion worldwide.

Enterprise archive solution: IBM Content Manager OnDemand Enterprise archive and customer communication management Archives customer correspondence like statements, invoices, policies, confirmations, internal reports, all types of data Provides immediate access to statements by customers through web portal Up to 90% storage savings through advanced compression Highly scalable and very efficient Simple to install and configure, highly reliable, lower cost to operate than most other repositories Available on-premises, on cloud or hybrid OnDemand Policies Invoices Others

Companies are racing to build a digital business to disrupt competition and engage customers Content is essential to the digital business because of its connection to customers IBM® ECM Content Services span the content lifecycle for digital transformation, governance and cognitive business applications IBM is the industry leader, dedicated to developing new solutions and sharing best practices IBM Cloud Object Storage provides an industry leading low cost scalable storage area for Content Manager OnDemand users Why partner with IBM ECM Content Services and IBM Cloud Object Storage? © IBM Corporation 2017

Gartner has recognized IBM as a leader for five years in a row By 2018, 50% of enterprises will manage content using a hybrid content architecture. By 2018, EFSS will be a standard capability of ECM . By 2018, at least 50% of leading ECM vendors will re- architect their offerings into cloud-based platforms. By 2019, 70% of all business content will be nontextual, which will drive investment in analytics for content management . Gartner’s recent insights are built on some foundational assumptions, predictions that are generally accepted and confirmed by other analyst firms and industry associations, like AIIM and others. But they underscore the emergence of the Third Dimension of ECM. By 2018, 50% of enterprises will manage their content using a hybrid content architecture. By 2018, enterprise file synchronization and sharing will be a standard capability for ECM By 2018, at least 50% of the ECM vendors will re-architect their offerings into cloud-based platforms. By 2019, 70% of all business content will be nontextual, which will require organizations to invest more widely in analytics as part of their content management efforts. By the way, IBM has re-architected its ECM architecture into Cloud-based platforms. And also by the way, IBM has been named a leader in both Completeness of Vision and Ability to execute for the fifth year in a row. Source: https://www.gartner.com/reviews/market/content-services-platforms

Content Manager OnDemand’s leading compression delivers cost savings Massive scale, incredible performance (AFP, XML, print streams) Competitors Common Resources doc1, doc2... docx, Content Manager OnDemand Scalability Largest repository 34 Petabytes and growing 100 * 1.3MB PDF files requires storage of 130 MB (actual results) 1.6 MB Cost savings from above More than 90% storage cost savings 60 k internal users 120 m external Traditional ECM systems store documents individually with graphics embedded. IBM has a unique and patented ability to extract common information, store it once, compress and archive PDF files. Performance 3500 Retrievals / Sec

Why IBM Cloud Object Storage for Content Manager OnDemand? IBM Content Manager OnDemand is widely used in IBM client production environments: Healthcare, Financial, and Industrial Sectors IBM Cloud Object Storage is now a supported storage area for Content Manager OnDemand and addresses many current pain points Capacity expansion: Expensive to continually expand high-end SAN storage Data migration and storage upgrade: existing storage is end-of-life and proprietary in nature Distributed data availability: Distributed and replicated environments are increasingly difficult to manage WORM retention footprint: Expensive and complex to maintain growth Pain points S3 Storage support: Cloud Object Storage as a S3 storage area, enabling scalable low cost growth Easy to migrate: existing storage can be migrated to Cloud Object Storage; For large scale Cloud Object Storage inherently provides excellent data availability: Continuously available during software upgrades, hardware refreshes, and during disk, node, or even site failures WORM Retention supported with Cloud Object Storage Benefits

Content Manager OnDemand Storage Management Object Server OnDemand disk cache Disk cache (RAID, for example) Archive Object Storage S3 interface IBM Spectrum Protect™ On-line backup Content Manager OnDemand directly connects to Cloud Object Storage

Why use Cloud Object storage with Content Manager OnDemand? Lower overall operating and storage cost with Cloud Object Storage with geo-protected data Scale with storage growth – no downtime and no disruptions Eliminate archive replication – data easily protected for DR Improved and simplified data availability and management Use non-proprietary object solution for data that needs to be locked for business or compliance requirements Cloud Object Storage has been assessed to be compliant for the financial services industry.

Standardize on Cloud Object Storage Financial services company moves to future proof and gain more insights from its data while reducing TCO Upgrading to new versions of IBM FileNet® and Content Manager OnDemand platforms enables client to take advantage of Cloud Object Storage for modernization of business processes and meet regulatory compliance Business challenges and driving factors EMC Centera EOS March 2018 EMC has proprietary CAS interface Move to industry standard S3 interface and native support Centralize data repository for data accessibility and feed for applications such as analytics Need for WORM retention capabilities for regulatory compliance Reduce management complexity and costs Upgrade to new FileNet and Content Manager OnDemand platforms Move from NAS to Cloud Object Storage for Data Backup Standardize on Cloud Object Storage Standardization of data storage on S3 API IBM Content Manager OnDemand and FileNet provide WORM retention compliance; manage retention policies through the application Ease of data management for Production, Backup and Archive Data accessibility for feed to Analytics workflows Ability to move all data to WORM storage for ease of audit and inspection Expected cost savings of 60-70% Results and benefits Client Purchased 1 PB of Cloud Object Storage for ECM applications and 10 PB of Cloud Object Storage for backup to Commvault Migration from EMC Centera to Cloud Object Storage

Content Manager OnDemand use cases with Cloud Object Storage Value proposition Industries Customer communications management  Electronically capture, store, index and make available all customer communications Increases customer satisfaction through improved call center response Reduces costs by improving call center efficiency Reduces call center turn over Banking Financial services Insurance Government Retail Utilities Telecommunications eStatement presentment  Invoices / Billing Statements, EOBs, Benefits Statements available online and through any smart devices Increases growth and retention especially with younger customers Reduces ongoing printing and mailing costs Increases web traffic leading to improved cross sell and up sell opportunities Consolidation of old and duplicate report management systems Take out plays for old repositories like ASG/Mobius, RMOD/CoinServ, BMC and Control-D, JPMC iVault and others Reduces support and maintenance costs of old systems Increases source of trusted data for Analytic Analysis Reduces risk through elimination of repositories not Services experience and tools available to reduce migration cost and risk Cross industry

Content Manager OnDemand use cases with Cloud Object Storage Value proposition Industries High volume digital archive Archive broad range of content types. Examples include check images, PDFs and XML transaction and payment confirmations for regulatory compliance. Reduces storage costs Increases device support and presentation capability Compliance with government regulations like ISO 20022 Banking Financial services Insurance Government Retail Utilities Content Manager OnDemand as a data source for analytics Expand trusted data source for analytics analysis Find buying patterns to increase upsell opportunities Identify fraud Improves decisions through better analysis Cross industry

Cloud Object Storage multiple use cases Scale performance and capacity on-line One or more use cases in system or each site Access data from anywhere and any site All sites contain same consistent data Enterprise collaboration Data protection target Embedded accessors Enterprise collaboration Site A Site B Data protection target Content Manager OnDemand repository Active archive WORM compliance archive Enterprise collaboration Site C

Begin your data modernization journey. IT transformation Optimize IT for business Digital transformation IT assets are the business Backup Native cloud application Mobile workforce enablement Active archive Enterprise collaboration and file services IBM CLOUD Web 2.0 Content repository IoT Storage as a Service (SaaS) Cognitive/Analytics Existing investments New cloud native applications

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