Allegro Robotics Approach Our Mission Enable decommissioning of Legacy claim systems Implement a flexible cost-efficient process for claim migration Built a fully automated claim reopening process model Why did we use RPA? Cost-efficient migration of large amount of claims ( 40% savings) 100% data quality & accuracy Full transparency on audit-trail Non-invasive approach i.e. no extra system integration needed No system down time Highly flexible & efficient deployment Fully automated and high speed How can we use that know how? Successful implementation experience on legacy and Guidewire platform Business case assessment framework Comprehensive governance framework for step-by-step RPA implementation Reusable RPA tool sets RPA operating model Our journey Proof of Concept Development Testing Migration Operation 8 weeks Business case assessment Development & analysis of a minimal viable solution 6 months Agile development process Automated in sprint testing 8 weeks End to End testing Incl. 20+ downstream application 2 weeks Automated and auditable reconciliation reporting Quality check points On demand highly automated reopening process Integrated incident mgmt. Key findings Structured data source and stable infrastructure are the key success factors Robust business process definition is essential prerequisite for RPA Early data quality check on input data to mitigate implementation risk Get in touch with us! Ricarda Haf +41 (0)44 628 3433 (direct) +41 (0)78 942 6696 (mobile) ricarda.haf@zurich.ch Zhijiong Xu +41 (0)44 628 2596 (direct) +41 (0)78 933 9081 (mobile) zhijiong.xu@zurich.ch