Retail Business challenge JD Williams’s core apparel customers rely on paper catalogues, yet the future lies with younger purchasers who rely almost totally on digital channels. How could the company revitalize its brand appeal? Transformation The company is embarking on complete transformation of its processes, based on Oracle Retail Merchandising System and Oracle ERP solutions, to become a true multi-channel retailer. “The culture at IBM Global Business Services clearly delivers on what they promise in ERP implementations, with true consulting value-add.” —David Hilary, Programme Manager & Finance Transformation Manager David Hilary Programme Manager & Finance Transformation Manager JD Williams Business benefits: Will transform multichannel retail capabilities Enables enterprise-wide standard chart of accounts Cuts monthly reporting and consolidation time JD Williams Revitalizing clothing brands by transforming to become a true digital multichannel retailer Solution components IBM® Global Business Services® Oracle Fusion Financials Oracle Fusion Procurement Oracle Fusion Middleware – ODI SOA Oracle OBIEE Dashboards (Financial Analytics, Procurement & Spend Analytics) for MI Client Name JD Williams Company Background With over 140 years’ experience in distance shopping, JD Williams and Company Ltd sells fashion clothing and footwear alongside household and electrical goods in a department-store format. JD Williams also provide financial services to its customers, including flexible credit plans. Business challenge JD Williams’s core apparel customers rely on paper catalogues, yet the future lies with younger purchasers who rely almost totally on digital channels. How could the company revitalize its brand appeal? The benefit Linking stock, planning and procurement data, JD Williams will be able to unify its bricks-and-mortar business with the digital channel—enabling it to deliver high-quality services at every touchpoint. Pull Quote “The culture at IBM Global Business Services clearly delivers on what they promise in ERP implementations, with true consulting value-add.” —David Hilary, Programme Manager & Finance Transformation Manager Solution components IBM® Global Business Services® Oracle Fusion Financials Oracle Fusion Procurement Oracle Fusion Middleware – ODI SOA Oracle OBIEE Dashboards (Financial Analytics, Procurement & Spend Analytics) for MI Case study Link http://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=AB&infotype=PM&htmlfid=ORC12391USEN&attachment=ORC12391USEN.PDF With over 140 years’ experience in distance shopping, JD Williams and Company Ltd sells fashion clothing and footwear alongside household and electrical goods in a department-store format. JD Williams also provide financial services to its customers, including flexible credit plans. Share this