Common Deficiencies and Avoiding Application Processing Delays TAMARA CALHOUN License & Permit Specialist Environmental Trade Fair and Conference May 16, 2017

Presentation Overview Common Deficiencies Additional forms not submitted with the application Blank forms submitted Incomplete forms e-Application not submitted properly Avoiding Application Processing Delays

Additional Forms Not Submitted

Additional Forms not Submitted - E-Application A Criminal History Notification Form is required for all applicants. Some forms may be required, depending upon the license type. Here, you select the supporting documents you will be including. Remember, all applications require a criminal history attestation form. Those of you intending to take a class and test at a regional school must select a conditionally approved application and upload your regional school registration form. Applicants requesting a Conditionally Approved application will have the opportunity to upload their confirmation of registration

Submitted Blank Forms

Submitted Blank Forms

Incomplete Forms

Incomplete Forms

Incomplete Forms

Incomplete Forms

E-Application not Submitted Properly Time to pay! You will be able to pay within the application. It will take you to “e-pay”. If you are a veteran and have the fee waived you can skip this step by selecting the appropriate box. Keep in mind that after paying you must return to the application. Payment submittal does not submit your application. Get your voucher number from e-pay , you will need it to finish your application. Selecting the military veteran box, exempts them from having to pay for the license at this time.

E-Application not Submitted Properly Check the affidavit and electronic signature. Read and acknowledge the affidavit and sign the application form. Then hit the submit button.

Successfully submitted application notification E-Application not Submitted Properly Successfully submitted application notification Issue environmental occupational licenses Review and approve training courses and providers Oversee license examinations Complete job task analysis - to determine valid job content within each occupation Once you receive this message you know you have completed your application. We take approximately 45 days to process applications if there are no deficiencies or concerns with criminal history. We are working on improving/reducing response times even more.

Example of an e-mail an applicant will receive E-Application not Submitted Properly Example of an e-mail an applicant will receive Issue environmental occupational licenses Review and approve training courses and providers Oversee license examinations Complete job task analysis - to determine valid job content within each occupation Hi John, Please do not send the documents in separately. We receive an abundance of paper and electronic information and it is very difficult to match them together if submitted separately. If you did not submit all of the required documentation with your eApplication, this will delay the approval process but you can help by responding promptly to any deficiencies sent to you to prevent further delays in your application. Your eApplication has been received and will be logged into the queue for review. Your application will be processed in 6-8 weeks. Available Training Providers and Courses If you have any questions, please contact the TCEQ Occupational Licensing Section. Additional Licensing Information Licensing Requirements Check the Status of an Application Please Note: Your application must be approved before you are eligible to register for an exam. If your application is approved you will be sent an approval letter. Once your application has been approved you are eligible to register for an exam. Here are some helpful links: Occupational Licensing Section 512-239-6133 licenses@tceq.texas.gov Regards, ***THIS IS AN AUTOMATIC RESPONSE EMAIL AND IS NOT MONOITORED SO PLEASE DO NOT RESPOND DIRECTLY TO THIS EMAIL*** You will receive an email confirming submittal of your application. At this time, there is no capability for you to print your application for your records. We are hoping to have this capability in the future.

Avoiding Application Processing Delays Complete all required documents Submit appropriate fee Assure your e-application was submitted properly Respond to any deficiency letters quickly and accurately Utilize our website frequently Call or email

Tamara Calhoun, Work Lead QUESTIONS? Tamara Calhoun, Work Lead Occupational Licensing Section 512-239-2262 tamara.calhoun@tceq.texas.gov