Chapter 6 Lesson 1 What Is Conflict? Bellringer Make a concept map using words you associate with the term conflict. Place plus signs near words with positive associations and minus signs near words with negative associations. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Objectives Explain what conflict is. Lesson 1 What Is Conflict? Objectives Explain what conflict is. Describe the difference between internal conflict and external conflict. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Start Off Write Lesson 1 What Is Conflict? Start Off Write Can a person be in conflict with himself or herself? Explain. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Internal Conflict Lesson 1 What Is Conflict? Internal Conflict Conflict with Yourself Even simple decisions can create internal conflict. For this reason, it is very important to develop skills for making the right decisions as well as skills for solving conflicts. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 External Conflict Lesson 1 What Is Conflict? External Conflict Conflict with Others Conflict that happens with another person or group of people is called external conflict. Most external conflicts can be solved with healthy, open, honest communication. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Bellringer Make a table with two columns. In the first column, list body language that indicates that you are listening to what someone else is saying. In the second column, list body language that indicates that you are not listening to a person’s comments. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Objectives Explain why the way that a person communicates in a conflict is important. Describe strategies for resolving conflicts. Describe why it is sometimes important to avoid conflict. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Start Off Write Lesson 2 Managing Conflict Start Off Write How can communication affect the outcome of a conflict? Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Communicating During Conflicts Chapter 6 Lesson 2 Managing Conflict Communicating During Conflicts Communication Tips To solve a conflict in a positive way, follow these tips: 1. Speak calmly and respectfully. 2. Be clear about your point. 3. Be aware of your body language. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Resolving Conflicts Lesson 2 Managing Conflict Resolving Conflicts Conflict resolution is the process of finding a solution to a conflict with which everybody involved in the conflict agrees. The ways in which a conflict can end are shown on the next slide. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict A conflict can end in several different ways. These ways include win-win situations, win-lose situations, and lose-lose situations. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Empathy What Is Empathy? Empathy is the ability to understand or identify with the ideas or feelings of another person or group. Understanding why the other person or people feel a certain way can make it much easier to resolve a conflict. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Negotiation What Is Negotiation? Negotiation is a discussion to reach a solution to a conflict. Negotiation usually requires both sides to be willing to make sacrifices to reach a solution. If negotiation is used properly, it can solve conflicts positively and often quickly. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Compromise and Collaboration Chapter 6 Lesson 2 Managing Conflict Compromise and Collaboration What Is Compromise? Compromise is a solution in which each person gives up something to reach a solution that pleases everyone. What Is Collaboration? Collaboration is a solution to a conflict in which neither side has to give up anything to reach a solution that pleases everyone. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

Chapter 6 Lesson 2 Managing Conflict Walking Away Pick Your Battles A final strategy for dealing with conflict is simply walking away from conflict. Sometimes you have to decide whether it is worth your time and energy to be in certain conflicts. Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"

“Conflict is inevitable, but combat is optional.” Quote of the Day “Conflict is inevitable, but combat is optional.” —Max Lucade Header – dark yellow 24 points Arial Bold Body text – white 20 points Arial Bold, dark yellow highlights Bullets – dark yellow Copyright – white 12 points Arial Size: Height: 7.52" Width: 10.02" Scale: 70% Position on slide: Horizontal - 0" Vertical - 0"