Apex Ticketing Efficiencies Jorge Zuniga jzuniga@commandalkon.com 913-384-0880

Session Objective Are you using all of the tools your Apex Ticketing module has to offer? This session will outline the most efficient methods when using ticketing with different modules. Anyone in your organization involved with scale ticketing will benefit from this session. Apex Ticketing Efficiencies

Ticket Screen \CAI\JWS\Apex\Template\Sytkscrn.tpl Apex Ticketing Efficiencies

Ticket Screen \CAI\JWS\Apex\Template\Sytkscrn.tpl Apex Ticketing Efficiencies

Ticket Screen \CAI\JWS\Apex\Template\Sytkscrn.tpl Apex Ticketing Efficiencies

Default ticket screen options (\CAI\JWS\Apex\Template) Carrier Over Vehicle  Cost Code  Dispatch  Mix  More Products  Ship/Receive  Default  WEM  Apex Ticketing Efficiencies

Customized Sytkscrn.tpl Ticket Screen Customized Sytkscrn.tpl Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Ticket Edit Control’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Ticket Process Control’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Tare / Assign Control’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Pricing’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Add While Ticketing’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Use Fields’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Required Ticket Fields’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Hold/Incomplete/Ok’ settings Apex Ticketing Efficiencies

System Configuration Ticket Settings ‘Misc Features’ settings Apex Ticketing Efficiencies

Misc. Options Voids ‘Use Void Reason’ in System Configuration = ‘Yes’ Apex Ticketing Efficiencies

Keep Tickets After Transfer Ticket Inquiry Imaging Misc. Options Reprinting Options Keep Tickets After Transfer Ticket Inquiry Imaging Apex Ticketing Efficiencies

Keeping Tickets After Transfer Misc. Options Keeping Tickets After Transfer Apex Ticketing Efficiencies

Keeping Tickets After Transfer System Configuration Misc. Options Keeping Tickets After Transfer System Configuration Keep Tickets After Transfer = Yes Purge Tickets = # of days Apex Ticketing Efficiencies

Ticket Inquiry Printing Misc. Options Ticket Inquiry Printing Apex Ticketing Efficiencies

Creates a PDF copy of the ticket Misc. Options Imaging Creates a PDF copy of the ticket Can be created in the path of your choice System Configuration [Image Tickets = Yes] Image template is defined in Document Setup Apex Ticketing Efficiencies

Check In/Out Vehicles (CTRL+I or CTRL+O) Misc. Options Check In/Out Vehicles (CTRL+I or CTRL+O) Apex Ticketing Efficiencies

Misc. Options Vehicles In Plant Apex Ticketing Efficiencies

Vehicles In Plant associated reports Misc. Options Vehicles In Plant associated reports Apex Ticketing Efficiencies

Misc. Options Duplicate Ticket Apex Ticketing Efficiencies

Misc. Options Return Ticket Apex Ticketing Efficiencies

Misc. Options Return Ticket Apex Ticketing Efficiencies

Misc. Options Correction Ticket Apex Ticketing Efficiencies

Misc. Options Hold/Incomplete Apex Ticketing Efficiencies

Misc. Options Gross In (F4) Apex Ticketing Efficiencies

Edit Quantity (CTRL+Q) Misc. Options Edit Quantity (CTRL+Q) Apex Ticketing Efficiencies

Misc. Options Questions? Apex Ticketing Efficiencies

Please Complete Your Evaluation Be sure to circle the session you are evaluating on the back of your card Bulk Materials BLK-004 Apex Ticketing Efficiencies All breakout session materials can be accessed at:www.commandalkon.com/cc2012/update/index.htm Thank You! Apex Ticketing Efficiencies