Overview California Customer Choice Action Plan National Energy Marketers Association April 11, 2019 Diane I. Fellman, Esq. Fmr. Senior Policy Analyst California Public Utilities Commission Policy and Planning Division

Mission Statement Recognize increased market fragmentation and customer-driven demand Maintain statewide Core Principles of California’s energy policy Create a platform for customer choice Flexible policies to accommodate multiple outcomes without a designated end-state

California Choice Policy Drivers Affordability Decarbonization Reliability Consumer Protection Duty to Serve Resource Procurement Gap Analysis Core Principles Customers Additional analysis Regulatory Legislative Stakeholder Input

Choice Issues **Provider of Last Resort ** Price Disclosure for LSE residential rates Relief for disconnections during natural disasters Public Purpose Programs Disclosure of GHG content for LSE portfolios Distribution grid services Disconnection of residential customers Rate design Emergency planning and response Resource adequacy Data Access Role of IOUs in disaggregated market Predatory sales tactics by CTAs and ESPs Contacting for reliability resource requirements Predatory sales tactics for residential customers Electrification of buildings and transportation Consumer Protection Duty to Serve Resource Procurement

KEY TAKEAWAYS POLR is key Ensuring electricity supply without disruption (POLR) Nondiscriminatory access Pricing Transparency & Reporting Statewide policy to meet statewide goals Compliance requirements Enforcement authority The market end-state does not need to be defined California needs a plan to support multiple outcomes

2019 Implementation Legislation SB 520 (POLR) AB 56 (Procurement) Regulation R.19-03-009 4/30 Decision 1/1/2020 – 4000 GWh 6/1/2020 – Acceleration Wildfire concerns dominate policy arena but also create opportunity

California Customer Choice Thank you California Customer Choice http://www.cpuc.ca.gov/customerchoice/ Diane I. Fellman, Esq. diane.fellman@yahoo.com