SERVICE ACCOUNT ACTIVITY MANAGEMENT SAAM++ SERVICE ACCOUNT ACTIVITY MANAGEMENT website address http://service.isaitaly.com/ A DEDICATED ISA SERVICE CENTER It will make spare parts a million times more efficient!
website address http://service.isaitaly.com/ SAAM++ website address http://service.isaitaly.com/ Enter your user name and password Click LOGIN (The user name and password will be issued by ISA)
Return to HOME screen Renew your password Messages / information ACCOUNT MANAGEMENT – click this if you want to change Account details ACTIVITY MANAGEMENT – click this to manage service activity CUSTOMERS – click this to manage customer data RETAILERS – N/A DOCUMENT MANAGEMENT – click this for spare parts
Click on DOCUMENTS MANAGEMENT Then click on spare parts & technical documentation
Enter some search information Serial number Part of cabinet name Year of manufacture Select number of expected results
Results showing ALL cabinets Select cabinet closest to your query Click to open it
Opens the actual build information for that cabinet Lists parts fitted At the Documents tab it shows you exploded views to help identify the part
Click on the printer icon to produce a download list
Click an exploded drawing to open it Check item number you require Go to list on left and click on the item number
It will automatically search for the description
Find part you require and click on the shopping cart
Check the part and quantity required Click the tick icon
Open the CART tab You will see the parts you require inside the shopping cart A red cross indicates the part has been replaced (Isa will advise on correct alternative) Click on the tick icon – this will prepare an order to ISA
The tick icon is replaced with a paper and shopping cart Click on the this icon will send an official order to ISA Or click on the printer
This will show you the a copy of the order
An auto email will be sent to the person of the login confirming ISA has received the order request Questions
Vic Coleman Sandro Diaconi Technical Support Manager Service / spare parts Manager Valentina Placidia Spare Parts Manager Parts picking team Spare Parts Team Alex DiGiovanni Enrico Pagliochini TBA TBA