DRAFT ISO 9004 Evolution “Quality Management - Quality of an organization – Guidance to achieve sustained success” ISO/TC176 TG 01.

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Presentation transcript:

DRAFT ISO 9004 Evolution “Quality Management - Quality of an organization – Guidance to achieve sustained success” ISO/TC176 TG 01

Purpose The intention of this presentation is to: provide a summary of the evolution of ISO 9004 ISO/TC 176/TG 01

Evolution of ISO 9004 How has ISO 9004 evolved over time: ISO 9004-1:1994 – Guidelines ISO 9004:2000 – Consistent pair ISO 9004:2009 – Bridge to excellence models ISO 9004:2018 – Guidance to achieve sustained success ISO/TC 176/TG 01

Evolution of ISO 9004 How has ISO 9004 evolved over time: ISO 9004-1:1994 “Quality management and quality system elements – Part 1: Guidelines” The intent of ISO 9004 was to provide quality and management system guidelines ISO 9001 was intended to follow ISO 9004 for certification purposes The market ended up using ISO 9001 only ISO/TC 176/TG 01

Evolution of ISO 9004 How has ISO 9004 evolved over time: ISO 9004:2000 “Quality management systems - Guidelines for performance improvements” Intended to be used with ISO 9001 as a consistent pair, with ISO 9004 going beyond with expanded requirements…a continuation ISO 9001 (effectiveness) was imbedded in ISO 9004 (efficiency) Self assessment was introduced ISO/TC 176/TG 01

Evolution of ISO 9004 How has ISO 9004 evolved over time: ISO 9004:2009 – “Managing for the sustained success of an organization - A quality management approach” A stand alone standard for the improvement of an organization Intended as a bridge between a requirements standard to an excellence model Maturity introduced into the self assessment concept ISO/TC 176/TG 01

Evolution of ISO 9004 How has ISO 9004 evolved over time: ISO 9004:2018 - “Quality Management - Quality of an Organization – Guidance to achieve sustained success” Provides guidance to support the achievement of an organization’s sustained success Emphasis on the quality of the organization Relevance to all interested parties and their influence on the organization Enhancement of self assessment ISO/TC 176/TG 01

For more information ISO/TC 176 SC2 Support Material https://committee.iso.org/tc176sc2 To obtain a copy of the current version of ISO 9004:2018 http://www.iso.org/iso/store.htm ISO/TC 176/TG 01