Exit Conference Environmental Services (ES) Optimization Project Hospital Name: Date: Project Lead: Project Sponsor

Hospital Team!

To Cintas our Project Sponsor

Reflecting on the Project What we Accomplished! Gap Analysis Executive champion identified Work Group convened Project Plan and Timeline developed Kickoff Event Improvement Plan executed ES Technician Training Quality Assessment Commitment for attendance of one ES Manager/Technician member to attend TCHEST course Status Reports During the second quarter of 2017 we convened a project work group and scheduled monthly meetings from June through Nov of last year. The project work group created a work plan and a timeline over the following few months We also began recruiting test sites within the SF APIC chapter membership - but it took longer than anticipated – all the way from June until November to sign up two test sites Lodi Memorial and ZSF General hospitals both volunteered in November – so we then began the next phase of the project. At that time we adjourned the larger project group and began weekly meetings separately with each test site in January of this year.

Reflecting on the Project What we Accomplished! Improvement Plan included: Enhancement of ES Recognition Program Development of cleaning accountability guide for critical care Enhancement of ES Reporting to ICC Enhancement of Daily Cleaning Checklist Post project survey Plan for sustaining gains!

Post Project Survey ES Department You Made a Difference! Post Project Survey ES Department Survey Results Assessment of the Project Responses from ES Director Add graph from post project evaluation survey % strongly agree or agree

Post Project Survey ES Department You Made a Difference! Post Project Survey ES Department Survey Results Assessment of the Project Total # responses from ES Technicians Add graph from post project evaluation survey % strongly agree or agree

Post Project Survey ES Department You Made a Difference! Post Project Survey ES Department Survey Results Assessment of the Project Total # responses from Nurses and IP Professional(s) Add graph from post project evaluation survey % strongly agree or agree

Visible improvement in cleaning You Made a Difference! Visible improvement in cleaning Add before photo Add after photo

You Made a Difference! ATP and/or Fluorescent Marker scores Add baseline scores Add post project scored

HCAHPS* score Patient assessment of cleanliness You Made a Difference! Patient Satisfaction Project start Project end HCAHPS* score Patient assessment of cleanliness * Hospital Consumer Assessment of Healthcare Providers and Systems

Still to Come – Plan for Sustaining Gains Attendance of ES Manager/Technician at TCHEST Course in order to train all ES Technicians Repeat survey to check in and assess sustainability at 6 and 12 months. Press Release? APIC or AHE Conference presentation?