EMERGING TRENDS IN CHANGE MANAGEMENT
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EMERGING TRENDS IN CHANGE MANAGEMENT June 2018 EMERGING TRENDS IN CHANGE MANAGEMENT
Emerging Global Trends OVERVIEW Predictions for 2018 Emerging Global Trends SA Application Copyright © Diversified Consulting
2013’S PREDICTIONS FOR 2018 Copyright © Diversified Consulting Source: https://hbr.org/2013/04/change-management-needs-to-cha Source: http://blog.prosci.com/top-5-change-management-trends-for-5-years Copyright © Diversified Consulting
THE EVOLUTION OF CHANGE MANAGEMENT Where are you? Copyright © Diversified Consulting
#1 INTERNAL CAPABILITIES More of a move towards creating internal change management capabilities: Due to increased recognition of value to business To better manage costs Which is driving resource demand and resulting in resource shortages And developing internal competencies Through centralised Change Management Offices (CMO’s) Copyright © Diversified Consulting
TECH INNOVATION If you were given $1,000 to invest in January 2010, and asked to invest in one of the following companies, which company do you think would have given you the biggest return on investment by March 2017? Amazon Apple Domino’s Google Netflix Tesla Copyright © Diversified Consulting
TECH INNOVATION Great leadership agility leads to great results. Copyright © Diversified Consulting
#2 GREATER LEADERSHIP SUPPORT There’s a greater focus on leadership support to drive change through: Sponsorship and senior leadership support Change management being at the crux of a leaders role Leaders who create culture shifts that increase change agility Copyright © Diversified Consulting https://hbr.org/2017/10/all-management-is-change-management
LEADERSHIP & CHANGE AGILITY 5 Leadership behaviours that are likely to increase change agility: Copyright © Diversified Consulting Source: https://hbr.org/2018/05/5-behaviors-of-leaders-who-embrace-change
#3 INTEGRATION WITH RELATED PRACTICES Change management is being further integrated with other practices including Agile, LEAN and continuous improvement practices Project Management Agile Hybrid of Agile and Waterfall Copyright © Diversified Consulting
#4 DATA SCIENCES There is a need for organisations to use data sciences to: Quantify the value of change management for the business Build predictive models Select people for change/leadership roles Secure insights into transformation investments Use insights to build CM strategies that will enable organisational goals Copyright © Diversified Consulting
Stakeholder engagement #5 DIGITAL CHANGE TOOLS There is a move towards digital change management tools being used for the following purposes: Enterprise view Visualise change Share change plans Integrate tools & data Manage risks Coordinate efforts Stakeholder engagement Gamification Copyright © Diversified Consulting
EMERGING GLOBAL TRENDS Summary of the 5 emerging global trends… Internal CM capabilities Greater leadership support Integration with related practices Data sciences Digital change tools Copyright © Diversified Consulting
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SOURCES https://www.cmc-canada.ca/consult/articles/all-topics/four-change-management-trends-to-watch-in-2018 https://hbr.org/2017/10/change-management-is-becoming-increasingly-data-driven-companies-arent-ready http://blog.prosci.com/4-change-management-trends-for-2020 http://blog.prosci.com/top-5-change-management-trends-for-5-years https://hbr.org/2018/05/5-behaviors-of-leaders-who-embrace-change https://hbr.org/2017/10/all-management-is-change-management https://hbr.org/2005/10/the-hard-side-of-change-management https://hbr.org/2017/07/data-can-do-for-change-management-what-it-did-for-marketing https://hbr.org/2017/12/to-get-people-to-change-make-change-easy https://www.cmo.com/features/articles/2018/4/9/dominos-cdo-right-internal-structure-to-be-digital- innovator.html#gs.LskNln8 Copyright © Diversified Consulting