Student Administration & Support (SA&S)

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Presentation transcript:

Student Administration & Support (SA&S) Update on future state March 2019

The emerging future state of SA&S: Brings together the work undertaken to date: Identified current issues within Student Admin Outlined solutions to identified issues Changes and improvements made to Exam Timetabling, Immigration Services, Work and Study Away and Special Circumstances & Coursework Extensions Process and People workshops and proposes a direction of travel It provides an overview of: recommendations as to where SA&S functions should be led from in the future how students will interact with the University the expected experiential and financial benefits how to “make it stick”

Student Support & Personal Tutor review Upcoming work.. Student Support & Personal Tutor review HUBs Student Finance Career Development

Key features of the emerging future state:

Key features of the emerging future state: University Level School and College University Services Special Circumstances & Coursework extensions Timetabling (inc. exams) Immigration Work & Study Away Exam Printing & Delivery services HUBs Student Finance MI/BI Matriculation Policy, Process, System support, Training and Guidance Appeals, Complaints & Discipline University Student Support Career Counselling Disability Chaplaincy School - Student Admin & Support Student Support teams PGR Academic mentoring Admin (teaching and course): Academic Lifecycle Course Selection Assessment Operations PCIM College - Student Admin & Support QA Learning and teaching strategy Key: Projects in implementation Change from original proposals

Upcoming activity:

Planned engagement: March - April Date College Meeting 04 March CMVM Academic Administrators Forum Quality Assurance and Enhancement Committee 06 March Research Experience Committee CSE Joint meeting with TOAF and CLTC 11 March CAHSS SSO Forum 28 March CUGLAT (UG Learning and Teaching) 13 March PGR Managers Network UG Learning and Teaching Committee 14 March Graduate School Administrators' Forum Taught Programme Managers Forum 04 April PG Administrators Forum 15 May CPGSC 16 May PG Taught Learning and Teaching Committee TBC PG Business Management Group PGT Directors’ Forum TBC (April) Senior Tutors’ Network College Researcher Training Committee Senior Tutor Forum Student Support Teams Forum