Emotional Intelligence
Outline 01 04 02 05 03 06 Definitions How to measure EI How to manage our Emotions Coaching and EI 03 06 Importance References
Definition
What does intelligence mean?
A high level of understanding and mastery resulting in better choices and actions
Is there one from of intelligence?
Sternberg Gardner
Stephen Covey 4 Types of Intelligences Spiritual Physical Emotional Cognitive Physical Emotional
Is intelligence something learned or born with?
“It's not that I'm so smart, it's just that I stay with problems longer.” Albert Einstein
What do emotions mean?
Thoughts that induces the release of some chemicals
What are the emotions you know?
Happiness Sadness Love Hater Vs. Confidence Fear Appreciation Envy
Why do need to need to manage our emotions?
Some of the emotions are negative
Emotions blur our judgment
Emotions are triggered first before any logical thinking
Emotional Intelligence Daniel Goleman 1998 “ the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships. ”
How to Manage our Emotions?
Stimulus - Emotions - Reaction Victor Frankl Stimulus - Emotions - Reaction Stimulus <Space> Emotions <Space>Thought <Space> Response
Personal Competence Social Competence
Exercise
Mention one emotion that it is difficult for you to control when it appears?
What trigger that emotion? Places: People: Times: Words:
Importance of Emotion Intelligence
Emotional intelligence predicts success Goleman: Emotional intelligence predicts success Effective leadership skills Improved communication Less workplace conflict Better problem solving skills Increased likelihood of promotion
Measure of EI
EI Test
EI and Coaching
What makes it important for coaches?
References Goleman, D. (2005). Emotional intelligence: Why it matters more than IQ. New York: Bantam Books. Institute for Health and Human Potential (2005). Mindful morning notes: A path to emotional intelligence. Author: Wayne, Illinois. Stein, H., & Book, H.(2006). The EQ edge: Emotional intelligence and your success. Mississauga, ON: John Wiley & Sons, Canada.
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