Passenger-Oriented Smart Airport Services: a System Design and Implementation Intelligent Computing for Enterprise Services (ICES) Institution of Computer Science and Technology Harbin Institute of Technology
Contents Introduction Smart Airport Service System 1 Smart Airport Service System 2 Boarding Process Service 3 Key Modules & Technologies 3 4 Use Cases 5
Introduction 1
An Economic Engine from
An Economic Engine from Airports and other on-airport economic activities hold more than 60% of employment, and that’s one of our start points, we want to provide profit to passengers & stakeholders in airports from
Passenger Dissatisfaction Unscheduled flight delays & cancellations Pedestrian Navigation in unfamiliar airports Luggage, food, shopping … In fact, another start point is the Despite the clear contribution the aviation industry makes to the global economy, travel remains a frustrating and often unpleasant experience for actual air travelers. These low satisfaction levels directly affect the aviation industry.
Smart Airport Integration of high tech. & airport environment A prolific research area Airport management Aircraft schedule Passenger guidance Airport commercial service …
Related Products & Projects Airport Operations Management Systems – IBM Indoor map for some airports – Google Smart Airport blueprint for Saudi Arabian – Cisco IBSG Airport service on smartphone FlightView Xunlu FlyerTalk
Our Smart Airport Services Focus on passenger Boarding service Indoor map service To stakeholders: improve travel experience promote commercial activities make airport operations efficient Focus on passenger, especially to help them get aboard
Smart Airport Service System 2
SASS Structure Will be introduced later
SASS Services Flight Service (FS) Notification Service (NS) User Info Service (UIS) Location Based Navigation Service (LBNS) Personalized Store Service (PSS) Boarding Process Service (BPS) Will be introduced later
SASS Components
Boarding Process Service 3
Boarding Process Service
Boarding Process Service
Key Modules & Technologies 3 4
Key Modules dd
Key Technologies Message Pushing
Key Technologies Context-aware Navigation
Use Cases 5
Context-aware Guidance
Boarding Reminding
Boarding Reminding
Store Service
Other System Interfaces
Thanks Questions?