prnLink.com Training Children's Health System of Texas Getting Started

Step 1: If needed, Click on the link labeled “New User-Request Login” Back Next

Step 2: Fill out the form to request a login ID Then click the button labeled “Submit” Back Next

Step 3: Check your email periodically for a confirmation jdoeUser Step 3: Check your email periodically for a confirmation email, then go to with the ID & password provided, please login at https://eligibility.prnlink.com/” Back Next

If you see the above screen in your browser, you are now ready to begin. There are several options to choose from. You will only need Eligibility Lookup. Back Next

U123456789 If you’re simply checking eligibility, use either AMI number or Subscriber Member ID for the quickest response time. If you’re troubleshooting a problem and only have name, we recommend you search using the first five letters of the first & last name. If name isn’t unique use DOB. Back Next

Children’s John Doe 10/01/2010 If your query is successful, you should see a page similar to this one. You can learn more about the plan benefits by clicking on any link above, as indicated by the RED arrow. If you want to search again, click “Back” Back Next

Here you can read detailed information about the plan Here you can read detailed information about the plan. Click on any link above to learn about the type of benefits offered as well as a description. For our example, we will select Current “Medical Benefits” Here you can read detailed information about the plan. Click on any link above to learn about the type of benefits offered as well as a description. Back Back Next

Back Next Here, the benefit description will be provided. Use your FIND or SEARCH icon to search for a specific topic.

Back Next For example, enter “Maternity” in the space provided, and click the “Search” button.

It will find the maternity benefits for you. Back Next It will find the maternity benefits for you.

If you want to search for another member, click “Back” Children’s John Doe 10/01/2010 You can get a pre-filled release form by clicking on the * under Benefits Abstract. If you want to search for another member, click “Back” Back Next

The top has patient information. This has general information about the plan benefits. It can be printed, signed by the patient and used as a waiver for the physician’s office. Back Next

Click on Contact Us to send an email to prnLink. Back Next Questions? Click on Contact Us to send an email to prnLink. Found on the HOME screen so just Go Back to locate.