Metropolitan Transportation Commission December 8, 2004 TDA Performance Audits of Six Transit Operators.

Slides:



Advertisements
Similar presentations
Urban Transport BenchMarking
Advertisements

Federal Transit Administration Office of Safety and Security TRANSIT BUS SAFETY AND SECURITY PROGRAM Status of NTSB Recommendations and FTA Responses.
New Public Transit Alliance (NuPTA) RIPEC Study: Transportation at a Crossroads (2002) Growing Smart with Transit: A Report of the Transit 2020 Working.
1 Documentation Legal Framework Air Navigation Orders Guidelines ATS Manual Airport Manual Safety Management Manual ICAO Annexes Licenses / Certificates.
1 Welcome Safety Regulatory Function Handbook April 2006.
1 Regulation. 2 Organisational separation 3 Functional Separation.
The Africa Action Plan An IEG Evaluation CSO Forum April 15, 2011.
1 Dr. Peder Jensen Project Manager, Transport and Environment TERM TERM Transport and environment: on the way to a new common transport policy.
EU-Regional Policy Structural actions 1 GROWING EVALUATION CAPACITY THE MID TERM EVALUATION IN OBJECTIVE 1 AND 2 REGIONS 8 OCTOBER 2004.
1 Dr. Peder Jensen Project Manager, Transport and Environment TERM TERM Transport and environment: on the way to a new common transport policy.
1 Background EEA A European Union institution Established by EU Regulation Staff: about 80 Budget: 22 Meuro Copenhagen EEA home page:
Normal Operations Data: Air Traffic Facility Evaluations and NOSS
Module N° 6 – SMS regulation
1 Establishing Performance Indicators in Support of The Illinois Commitment Presented to the Illinois Board of Higher Education December 11, 2001.
1 IMPROVING TRANSPORTATION SERVICES IN EARLY EDUCATION AND CARE SETTINGS EEC Board Meeting – November 8, 2011.
Every student. every classroom. every day. February 13, 2008 Multi-Year Fiscal Sustainability Plan:
Metro Transit INTELLIGENT TRANSPORTATION SYSTEMS (ITS)
West Michigan Transit Linkages Study Wednesday, June 4 th, :00 a.m. Grand Valley State University Kirkhof Center Conference Room 2266.
NAME Of Transportation Supervisor DATE The Business of Transportation.
EMS Checklist (ISO model)
Vision: A strong and capable civil society, cooperating and responsive to Cambodias development challenges 1.
10/04/20081 TWG of ESF Committee 10 April 2008 Franck Sébert Head of unit DG EMPL/I/1 Relations with Control Authorities Action plan to strengthen the.
Greater Minnesota Transit Investment Plan PAC December 14, 2010.
Checking & Corrective Action
Major Accident Prevention Policy (MAPP) and Safety Management System (SMS) in the Context of the Seveso II Directive.
Environmental Management Systems Refresher
Title VI and Fares March 18, 2013 Jonathan Ocana Equal Opportunity Specialist.
1 Phase III: Planning Action Developing Improvement Plans.
Nevada County Transit Services Paratransit Fare Review Paratransit Fare Revenue Review.
School for drafting regulations Nuclear Safety Decommissioning Vienna, 2-7 December 2012 Tea Bilic Zabric.
ILLINOIS COMMERCE COMMISSION Darin Burk Pipeline Safety Program Manager.
OCCUPATIONAL SAFETY AND HEALTH IN GHANA Ghana has a mixed economy dominated by agriculture, commerce, service and industry.
Materials developed by K. Watkins, J. LaMondia and C. Brakewood Planning Process & Alternatives Analysis Unit 7: Forecasting and Encouraging Ridership.
Think management system Personnel Management System Financial Management System Risk Management System Environmental Management System.
Think management system Personnel Management System Financial Management System Risk Management System Environmental Management System.
M aintenance Efficiency & Cost Effectiveness Initiative Robert M. Peda, P.E. Director, Bureau of Maintenance & Operations, PennDOT MQA Peer Exchange October.
California's Global Warming Act Presented by: Jila Priebe Statewide Transit Planning & Research Branch Division of Mass Transportation California Department.
ELEMENTS OF EFFECTIVE SAFETY AND HEALTH PROGRAMS IN ACADEMIC AND REGIONAL THEATERS Health & Safety 260 Bill Reynolds Scott Hansen Greg Petruska.
Limited Proceedings Water & Wastewater Reference Manual1.
FTA SGR Transit Agencies Feedback Session Results Presented by: PricewaterhouseCoopers Kristy Fridley, Mark Baumgardner, and Charles Baldwin.
Transit Sustainability Project Silicon Valley Leadership Group Transportation Policy Committee April 4, 2012.
1 REVIEW AND RECOMMENDATIONS FOR IMPROVING TRANSPORTATION SERVICES IN EARLY EDUCATION AND CARE SETTINGS Board Meeting – October 11, 2011.
1 Governance Council Meeting Fiscal Year 2004 LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY GATEWAY CITIES SERVICE SECTOR December 18, 2003.
Learning Objectives LO5 Illustrate how business risk analysis is used to assess the risk of material misstatement at the financial statement level and.
Business Logistics 420 Public Transportation Lecture 23: Transit System Performance Evaluation.
DESIGNING AN EFFECTIVE WORKPLACE SAFETY STRATEGY Presented by Rick Vines CDTA Director of Risk Management.
00 Metropolitan Transit System Transit Serving Point Loma September 23, 2008.
QUALITY MANAGEMENT STATEMENT
Dallas Area Rapid Transit Division Level Measurement Program February 28, 2005.
1 Presented to the Transportation Planning Board October 15, 2008 Item 9 Metrobus Priority Corridor Network.
Kern Council of Governments Triennial Performance Audit Workshop July 19, 2001.
1 FY2006 TDA Triennial Performance Audits Metropolitan Transportation Commission Programming & Allocations Committee October 4, 2006 GGBHTD (Golden Gate)
1 Transit Performance Standards Commission Workshop Alix Bockelman May 24, 2006.
Portland 2040 Analysis. Portland residents drive less… While per capita vehicle miles traveled is increasing nationally at an average of 2.3% per year,
TRANSPORTATION DISADVANTAGED LOCAL COORDINATING BOARD NOVEMBER 12, 2014 VOLUSIA COUNTY.
Valley Metro Update Open House and Public Hearing March 9, 2007.
Indianapolis Public Public Hearing – Proposed 2014 Budget Thursday, August 15, 2013 Transportation Corporation.
Safety Management Systems Session One APTA Webinar March 22, 2016.
Planning Commission Ian Macek May 26, 2016 Freight Master Plan.
Review of 2016–2021 Strategic Budget Plan Development Process and 2016 Budget Assumptions Financial Administration and Audit Committee April 14,
RELATED TO AGENDA ITEM W1
Transportation Management Plan Modernization Project
Transportation Professionals Advisory Committee Meeting
Potential Changes to Access’ Key Performance Indicators
Focus40 Overview A long-range plan for how the MBTA can meet the needs of the region in 2040: A 20-year plan as required by MBTA enabling legislation A.
USDOT ADA Service Requirements
Transportation Professionals Advisory Committee (TPAC)
Nicholas Martyn DG Regional Policy
Paratransit Update April 2019
Annual Performance Summary – 2017/18 City of Cranbrook
Presentation transcript:

Metropolitan Transportation Commission December 8, 2004 TDA Performance Audits of Six Transit Operators

2 Audits of Transit Operators Audit Period FYs , and Six Operators in FY04 Group: S.F. Muni VTA LAVTA Union City Transit (UCT) Benicia Transit Fairfield-Suisun Transit (FST)

3 Audits of Transit Operators Audit Approach Two Phases: Compliance Audit Review of data collection and reporting methods. Five (TDA) performance indicators and 6-year trends. Compliance with statutory and regulatory requirements. Audit Survey Review of actions taken to implement prior audit recommendations. Review of goals and objectives, and related performance measures and standards. Assessment of functional area performance indicator trends and performance compared to standards. Assessment of efficiency and effectiveness of operators services.

4 Audits of Transit Operators Performance Indicator Trend - Cost per Hour

5 Audits of Transit Operators Performance Indicator Trend – Passengers per Hour

6 Audits of Transit Operators Performance Indicator Trend - Hours per Employees* *2,000 hr/year Full-Time Equivalent Employees

7 S.F. MUNI TDA Performance Indicator Trends Improving cost efficiency and cost effectiveness in most modes. Passenger productivity impacted by weakened local economy. Paratransit cost efficiency and costs effectiveness improved due to taxi usage for more trips. Goals and Objectives, and Related Perf. Standards Continues to be influenced by Proposition E. Service standards and quarterly reporting now a significant factor in Munis organization and management.

8 S.F. MUNI (cont) Functional Area Performance Indicator Trends Improvement in all operational areas examined. Noticeable disparity in trolley coach mechanical failure rates between Presidio and Potrero Divisions. Service planning and fare policy indicator trends worsened. Operations performance below standard for schedule adherence and percent of scheduled service delivered. Recommendations 1.Develop strategies to achieve the service delivery standards mandated by Proposition E. 2.Review maintenance practices at the Potrero Trolley Coach Division and develop a plan to address any deficiencies.

9 VTA TDA Performance Indicator Trends Generally deteriorating performance in cost efficiency and cost effectiveness. Passenger productivity impacted by weakened local economy. Paratransit service expanded significantly, with increases in operating costs and passenger gains. Some accompanying decline in paratransit cost efficiency, cost effectiveness and passenger productivity. Goals and Objectives, and Related Perf. Standards Goal and performance measure structure modified to accommodate changing circumstances related to the countys economic downturn. Six strategies developed to focus on sustaining financial stability. On-time performance targets and specific paratransit measures continue to be omitted from the performance monitoring program.

10 VTA (cont) Functional Area Performance Indicator Trends Bus operations and maintenance performance was positive. Light Rail performance positive for operations but moderate downturns for maintenance, especially as the new car fleet was introduced. Ridership and farebox recovery impacted by economic downturn. Comparison of performance with standards varied by mode, with light rail meeting standards more consistently than the bus service. Recommendations 1.Continue to refine and implement the strategies to sustain financial stability. 2.Incorporate the projected impacts of VTAs cost efficiency and cost effectiveness strategies in the next SRTP update. 3.Expand VTAs performance monitoring program to include standards for schedule adherence and for contracted services.

11 Benicia Transit TDA Performance Indicator Trends Mixed results: spike in FY2002 fixed-route operating costs, and service levels. Cost efficiency and effectiveness improved overall; passenger productivity down. Goals and Objectives, and Related Perf. Standards Framework for routine performance monitoring recently established. Implementation has begun but is not complete. Performance generally positive compared to standards. Preventable accident rate showed deterioration for both service modes. Recommendations 1.Continue to implement procedures for routine performance monitoring and assessing performance against standards. 2. Review the increasing incidence of preventable accidents.

12 Fairfield-Suisun Transit TDA Performance Indicator Trends Fixed-route cost efficiency and cost effectiveness declining. Falling passenger productivity in last year due to weak local economy. Paratransit performance positive, improved cost efficiency and effectiveness. Goals and Objectives, and Related Perf. Standards Performance monitoring mechanism tied to SRTP updates. Paratransit performance positive, but a small number of ADA service denials. Recommendations 1.Expand the Data Collection and Monitoring Handbook to include procedures for routine performance monitoring and assessing performance against standards. 2.Ensure zero paratransit service denials to comply with the ADA.

13 LAVTA TDA Performance Indicator Trends Passenger productivity declined with weakening regional economy. Paratransit cost efficiency and cost effectiveness was negative, impacted by operating cost increases in FY2002 (change in operating contract). Goals and Objectives, and Related Perf. Standards Effective performance monitoring program in place based on goals and objectives. Fixed-route performance met or exceeded many standards, but preventive maintenance inspections and roadcall performance declined. Paratransit results were mixed, with good safety record but failure to achieve schedule adherence standards. Recommendation 1.Review the vehicle maintenance activities to improve service reliability.

14 Union City Transit TDA Performance Indicator Trends Fixed-route ridership declined with weakening local economy. Paratransit performance mostly positive as the service grew. Goals and Objectives, and Related Perf. Standards Performance monitoring mechanism tied to biennial SRTP update. Fixed-route performance mixed with steadily declining equipment reliability. Paratransit had small number of missed trips and service denials. Recommendations 1.Take steps to transform UCTs overall performance monitoring mechanism into a more effective management tool. 2.Review the fixed-route maintenance activities to improve service reliability. 3.Ensure zero ADA service denials.