NHS Digital Katie Thorn: nhs.mail Accounts for Social Care Providers

NHSmail Accounts for Social Care Providers Katie Thorn Digital Solutions for Social Care Conference

Background and Context DHSC Policy from 2017 & Health and Social Care Act: Health and Social Care organisations must meet the secure email standard (DCB1596) so that everyone can be sure that sensitive and confidential information is kept secure Axe the Fax NHS Digital announce that NHSmail is available for social care providers katiethorn@rnha.co.uk

What is NHSmail? Secure Email Free for health and social care Centrally funded Not just an email solution NHS Directory & Skype for Business Can be used on a computer, mobile phone, tablet. Can access through web portal or through email client e.g. Outlook katiethorn@rnha.co.uk

NHSmail in action at Stanfield Nursing Home Looks after residents with higher care needs aged 60+ require nursing, specialist dementia and rest of life care. NHSmail benefits 10 hours a week clinical time saving for Registered Nurse Improved audit trail Increased patient safety Quicker receipt of accurate information Greater ease and convenience of sending information Reduced DToCs NHSmail Case Studies katiethorn@rnha.co.uk

How to join NHSmail PREREQUISITE: Completing Entry Level of the Data Security and Protection Toolkit. National Administration Service Central online registration portal, likely to be the main route for providers. Free to use Guidance is available on completing the registration process Local Sponsorship CCG or CSU provides Local Administrator service (The old way, still available) Self-Sponsorship Normally for large Providers katiethorn@rnha.co.uk

NHSmail FAQs How many accounts can an organisation have? Normally 1 shared account and up to 10 named user accounts per site What is a user account and shared account? User account for named individual e.g. windy.miller@nhs.net Generic account for each home e.g. trumptongreen.carehomecamberwick@nhs.net (Access only via named account) Where should I send any enquiries about NHSmail? feedback@nhs.net katiethorn@rnha.co.uk

NHSmail FAQs How many accounts can an organisation have? Normally 1 shared account and up to 10 named user accounts per site What is a user account and shared account? User account for named individual e.g. windy.miller@nhs.net Generic account for each home e.g. trumptongreen.carehomecamberwick@nhs.net (Access only via named account) Where should I send any enquiries about NHSmail? feedback@nhs.net katiethorn@rnha.co.uk