United Maintenance and Contracting Company Business Process Reengineering Employee Affairs Key Performance Indicators The Input area of the Beam is a shape with a picture fill. To change this, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 1:1 to ensure it does not appear distorted. When choosing an Input image, follow the principles on The Branding Zone. Customize the Input area of the Beam as described below. In the View tab, click Slide Master from the Presentation Views group. Right-click on the Input graphic and select Format Picture. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the Input area. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the Input graphic should now be visible on the slide.

Contents Objectives Employee Affairs Key Performance Indicators (KPIs)

Objectives This is a predetermined divider slide and should not be modified.

Objectives The key objectives of the employee affairs KPIs are as follows: Provide UNIMAC personnel with the capability of monitoring, measuring and reporting the Employee Affairs Department performance Ensure that Employee Affairs activities are conducted effectively and efficiently on a timely basis and within an efficient cost

Employee Affairs Key Performance Indicators This is a predetermined divider slide and should not be modified.

Employee Affairs Department Employee Affairs KPIs Employee Affairs Department at UNIMAC is composed of 7 main business cycles as indicated in the following table. Employee Affairs Department 1.1- Employee Record Administration 1.2- Time and Attendance 1.3- Payroll 1.4- Leaves 1.5- Allowances and Benefits 1.6- Disciplinary Action and Grievance 1.7- Resignation and Termination of Services

Employee Record Administration The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Employee Record Administration Key Performance Indicators (KPIs) Effectiveness Time Cost Time elapsed to generate specific information about an employee Cost of generation of specific information about an employee Time elapsed to finalize a new employee data and prepare his personal record

Time and Attendance The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Time and Attendance Key Performance Indicators (KPIs) Effectiveness Time Cost Number of errors in the attendance roster Time elapsed to correct errors in attendance roster and inquire on the correct information Cost of errors in attendance Roster

Payroll The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Payroll Key Performance Indicators (KPIs) Effectiveness Time Cost % of periodic errors during Payroll Processing Time elapsed in preparing Payroll Cost of Payroll and calculation of salaries Number of payroll manual transactions vis-à-vis whole payroll preparation process Time elapsed in correcting any errors in processing payroll Cost of banking transactions to correct payment of salaries resulting from errors in calculating salaries (cost of preparing payments or additional bank transfers) % of unpaid salaries timely % of timely paid salaries

Leaves The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Leaves Key Performance Indicators (KPIs) Effectiveness Time Cost Annual indirect cost resulting from absent employees for vacation purposes Annual cost of travel tickets for employee (for annual leaves business trips, training, etc) and cost of exit re-entry visas Direct impact of increasing travel costs on the Company's budget

Allowances and Benefits The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Allowances and Benefits Key Performance Indicators (KPIs) Effectiveness Time Cost Average total monthly salary of the employee (including Allowances) Costs of total allowances and Benefits for every employee % of management employee allowances and Benefits vis-à-vis total employee allowances and Benefits % of difference between male and female employees % of additional wages of the employees resulting from over paid allowances and Benefits (overly paid by the Company) % of total employee allowances and Benefits vis-à-vis total Company costs % of total allowances and Benefits for every employee vis-à-vis his share in productivity % of total costs paid against allowances and Benefits from total Company revenues % of standard level wage vis-à-vis minimum level wage Average gab between management employee allowances and Benefits vis-à-vis allowances and Benefits of the remaining employees

Disciplinary Action and Grievance The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Disciplinary Action and Grievance Key Performance Indicators (KPIs) Effectiveness Time Cost No. of immoral acts vis-à-vis previous years Time elapsed in treating grievance issues Cost of implementing and monitoring disciplinary polices and actions No. of complaints vis-à-vis previous years Time elapsed in implementing disciplinary action No. of grievances (appeals) against termination of services for unfair causes

Resignation and Termination of Services The graphic on the divider slide is an AutoShape with a solid fill. To insert an appropriate image, ensure you have the image you wish to use (ideally a .jpg or a .png file) in an accessible folder. The image should have a ratio of 2:1 to ensure it does not appear distorted. In the View tab, click Slide Master from the Presentation Views group. Right-click on the graphic and select Format Shape. From the Fill menu, select Picture or texture fill and click Insert from file. Navigate to the folder containing the image you wish to insert in the divider slide graphic. Highlight the image and click Insert. You can now preview the image before continuing. If you are happy with how it looks, click OK to continue. Otherwise, repeat the process until you are happy with your selected image. To exit from Slide Master View, click Normal from the Presentation Views group in the View tab. The change you made to the divider slide graphic should now be visible on the slide.

Resignation and Termination of Services Key Performance Indicators (KPIs) Effectiveness Time Cost No. of resignations in the Company vis-à-vis previous years Avery number of early resignations vis-à-vis previous years Cost of filling every vacant position No. of resignations vis-à-vis previous year in every Department Avery rated term for employees Satisfaction of the Company employees