HUMAN RESOURCES: Basics for Start-up Non-Profits Patricia A. Frame  Strategies for Human Resources SHRInsight.com @2Patra

CULTURE Basically: Vision, Values, How We Succeed Critical to all HR activities Start Now for Success

COMMON ISSUES EMPLOYMENT STATUS * Which do You Need? Regular Full-time or Regular Part-time Employee, Temporary, Seasonal, Contract, Consultant, or Outsourced Services * Employee versus independent contractor status.

HIRING BASICS Clear description of position & expectations ‘Family and friends’ often first resources Careful, consistent interview process Codify job, pay, special promises in offer letter

COMMON ISSUES BENEFIT ISSUES “Mandated Benefits” * Unemployment Insurance * Workers’ Compensation * Social Security/ Medicare Market Realities

Building Blocks for Success BUILDING BLOCK - EMPLOYEE HANDBOOK Keep It Short and Simple

Building Blocks for Success BUILDING BLOCK - COMMUNICATIONS Too much is never enough . . .

Building Blocks for Success BUILDING BLOCK – REGULAR FEEDBACK On Performance, Development, Attitude “Never mistake activity for achievement.” John Wooden

Building Blocks for Success Common Employee Management Mistakes Failure to delegate effectively Do as I say, not as I do Retention of poor performers

RESOURCES: Employer Checklist: 6/17/2019 9:05 AM RESOURCES: Employer Checklist: http://alexandriasbdc.org/wp-content/uploads/2014/04/Employer-Checklist.pdf Wide range of HR information and guidance, under Resources tab at http://alexandriasbdc.org © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.