Nonverbal Communication Chapter Nine: Nonverbal Communication J.S. O’Rourke, IV University of Notre Dame / USA
Communication If communication is the transfer of meaning, which we accomplish largely through the use of verbal symbols, then nonverbal communication would be . . . Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Nonverbal Communication The transfer of meaning without the use of verbal symbols. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Nonverbal Categories Sign language. Action language. Object language. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
The Nonverbal Process Cue: We perceive a nonverbal cue (sight, sound, touch, taste, or smell). Expectation: We compare what we perceive to our expectations. Inference: We infer meaning based on how closely our perceptions match our expectations. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Functions of Nonverbal Communication Accenting Complementing Contradicting Regulating Repeating Substituting Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Principles of Nonverbal Communication Nonverbal communication occurs in a context. Nonverbal communication is usually packaged. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Principles of Nonverbal Communication Nonverbal behavior communicates, always. In other words, try as you might, you cannot not communicate. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Principles of Nonverbal Communication Nonverbal behavior is meta-communicational. This means, essentially, that all such behavior is really about communication itself. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Kinesics: Emblems Illustrators Affect displays Regulators Adaptors Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Kinesics: Emblems Illustrators Affect displays Regulators Adaptors Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Kinesics: Emblems Illustrators Affect displays Regulators Adaptors Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Kinesics: Emblems Illustrators Affect displays Regulators Adaptors Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Kinesics: Emblems Illustrators Affect displays Regulators Adaptors Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Physical Characteristics. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Artifacts. Any human-made object. May include clothing, jewelry, or any of our possessions. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Space Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Touch Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code Smell Acoustics Silence Paralanguage Time Color Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Some Effects of Nonverbal Communication Sometimes nonverbal cues are easy to read. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall Photo Courtesy of The Observer, University of Notre Dame
Some Effects of Nonverbal Communication And sometimes nonverbal cues are difficult to interpret. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Some Effects of Nonverbal Communication We often read into some cues much that isn’t there, and fail to read some cues that are clearly present. We’re not as skilled at this as we tend to think we are. Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall
Copyright ©2013 Pearson Education, Inc. Publishing as Prentice Hall