Julie Hayman Quality Assurance Officer RBSCB and RBSAB Findings and Key Learning from Multi-Agency Audits 2017-18 – Implications for Organisations Julie Hayman Quality Assurance Officer RBSCB and RBSAB

The Safeguarding Boards’ Quality Assurance and Performance Improvement (QAPI) Sub Group is made up of a group of people across the Partnership who report to the Boards To share good practice To look at quality To look at how to do things better. Use a range of methodologies to see the impact of service interventions and support

What do audits tell us which all organisations need to be mindful of? Assessment Importance of information sharing Importance of record keeping training and supervision

Assessment Using and reviewing screening and assessment tools Some tools help us to work with families and document actions and achievements in order to promote and measure change To be used as soon as concerns are identified Helps to ‘Think Family’ and consider the child in the context of their whole family and environment Consideration of both current and historical information when assessing the level of need to ensure appropriate response and support is provided

Assessment Never under-estimate combined risk of domestic abuse, substance misuse and parental Mental Health/learning difficulties and disabilities, and consider these in the assessment process

Information Sharing Multi- agency working Attendance and engagement at meetings Share all relevant and updated information with involved and appropriate agencies, including GPs, when concerns are identified, and when there are changes in situations

Record Keeping Maintain clear and accurate records, including chronologies Need to evidence the process, the voice of the child, decision-making rationale, concerns, how these are being addressed and impact of work Never under-estimate combined risk of domestic abuse, substance misuse and parental Mental health/learning difficulties and disabilities and consider these in the assessment process

Training and Supervision Keep up to date with training and information available on the Boards’ website Be aware of indicators of disguised compliance and signs of neglect and intra-familial sexual abuse Ensure supervision provides opportunity for case discussion and reflective practice Ensure that managers have oversight of cases Concerns are identified, reported assessed and escalated as required The professionals section has lots of key information for you. The Greater Manchester Safeguarding Children Procedures can be accessed here along with local and national strategies, tools, templates, forms, resources and links to other websites. All Serious Case Reviews that are published in Rochdale are on here. There’s really so much on the website I can’t list it so you need to spend a bit of time checking it out. But a big part of the Board’s offer to professionals is the free training we offer. We currently have 23 courses on offer. These range from one hour briefings to full day courses. These are on a variety of adult and children safeguarding topics. The courses are all free to attend, but there is a charge for non-attendance or late cancellation. All the courses can be viewed and booked on the website. There’s also links to e-learning provided by external agencies, 7 minute briefing and lots of other training information

Who to contact if you have a Concern? Complex Early Help and Safeguarding Hub 0300 0300 0440 (weekdays 8am – 4.45pm) 0300 303 8875 (out of office hours) ehash@rochdale.gov.uk GM Police 0161 872 5050 , or 101 or if immediate risk to a child dial 999 Early Help Support 01706 925440

Further Information can be found on the Boards’ websites: https://www.rbscb.org/professionals/multi-agency-audit/