E-Business: Not Just Selling on the Web!

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Presentation transcript:

E-Business: Not Just Selling on the Web! Using the Internet to Enhance Business

Internet Penetration Historical Perspective English 330 million Telephone 38 years - 50 million Television 13 years - 50 million Internet 4 years - 50 million English 330 million Chinese 132 million http://www.witiger.com/ecommerce/ecommercestatistics.htm

Online Sales 6.2 Billion on Black Friday 2018 (Adobe) 62% of the Sales were on Mobile devices 2018 (Adobe) 9 Billion on Cyber Monday 2018 (projected by Adobe) Steady Growth from 2000 20% of GDP from Internet* Online represented 42% growth is U.S. retail market 2016 * 394.86 billion in 2016 or 11.7% of total sales * 2.3 Trillion Wholesale & Retail sales estimated for 2017 Statista * U.S. Commerce Department figures

Type of Sales business-to-business (B2B) business-to-consumer (B2C) business-to-employee (B2E) business-to-government (B2G) government-to-business (G2B) government-to-government (G2G) government-to-citizen (G2C) consumer-to-consumer (C2C) consumer-to-business (C2B)

Type of Online Business Models Selling a Product - Amazon Providing a Service – Legal Zoom or Consulting Free Products but selling access or information

Help Desk & Online Support Save Money by: Reduces Phone Calls Faster Response to Customer Needs Document Depository Lower Labor Cost

Marketing Market Research New Market Demographics Current Market Competitors Buyer Demographics Market Statistics & Economic Projections

Marketing Product Positioning Image Control Damage Control

Financial Year End Report IPO Project Proposals Fund Raising

Banking Online Banking Online Management of Resources Capital Acquisition Public & Private Loans

Auctions / Inventory Reduction E-bay Craig’s List Yahoo Google

Communications Company to Customer Company to Vendor Company to Employee Division to Division

Document Control Cost Publish Documents Update Documents Review Documents Track Documents

Education & Training Changing Work Force Upgrade Skills Just In Time Training

Employment Advertise Openings Targets a Population with some Computer Skills Low Cost to Company.

E-Government FirstGov (US) Arizona (State) Maricopa (County) Phoenix (Local)

Reasons for the Internet Bubble Bad Business Plans Under Estimated Advertising Dollars Under Estimated Profit Margins Poor Customer Service