LOA Status Update Jim Pinson ACACSO May 11 – 13, 2016

Agenda Definition of LOA Updated Application New Releases Specific Functionality Updates

Definition of LOA Railinc Receives Data from Railinc Provides Data to Carriers Car Mark Owners Third Parties Railinc Provides Data to Shippers/Consignees

Definition of LOA This Data is Considered Proprietary Data Must be Transmitted only to Companies Entitled to Receive it LOA Defines Companies Entitled to Receive Data

Definition of LOA Railinc Developed a Web-based Application to Manage LOA The LOA Application Protects Everyone’s Data

Updated Application Railinc Developed an Updated LOA Application to: Implement LOA at the Company Level Improve Usability Provide Functionality Requested by the Users New Application was Released in February 2016

New Releases March 9 Included Enhancements to: Cloning Viewing PDF Documents Look & Feel of Supplemental Set Up Info Ability to Auto Populate Provide Updated Error Messages Throughout the Application

New Releases March 20 Included Enhancements to: Templates Select from Multiple Addresses/Contacts

New Releases April 5 Included Enhancements to: Improve the Usability of My LOA’s and Search Page Resolved Error Message Issue

New Releases This Week a Release Will Include Enhancements to: Cloning Limiting Multiple Child Companies or Multiple Marks

New Releases An Additional Release Will Include Enhancements to: Editing Approved LOA Revoke Pending LOA

Specific Functionality Updates Ability to Export to Excel Definition of Required Fields On the Backlog Currently Marked in the Application. Documentation will be Updated with Definitions

Specific Functionality Updates Implementation Notification Unique Status for Second Party Approval Notification Occurs through RAPID Exists in the New Application. Rarely Seen because CSC Moves LOA to an Approved State ASAP

Questions? Jim Pinson James.Pinson@Railinc.com 919-651-5047: Office 919-622-9363: Cell Cathy Herb Cathy.Herb@Railinc.com 919-651-5259