ncommand, pioneer’s mobile solution

ncommanD Mobile business application Make and receive work calls using your mobile phone or computer. Easily send and receive instant messages while you’re on the move. Co-worker Presence Office collaboration on the go Included with UC Professional Plans Mobile solution for customers. How NCOMMAND can help. nCommand is Pioneer’s mobile business application. After a quick and easy installation, you’ll be able to make and receive work calls using your mobile phone or computer - just like you’re in the office. No need to give out your personal mobile number! Your office number will be displayed, as if you were sitting at your desk.   nCommand truly makes your office mobile. You can easily send and receive instant messages while you’re on the move. When you’re on the road or meeting with customers, nCommand allows you to see who is immediately available to share information or answer questions. nCommand’s presence feature automatically changes your status to “available but out of the office” when you’re on the road.

MAKE YOUR OFFICE MOBILE nCommand easily send and receive instant messages while you’re on the move.  see who is immediately available to share information or answer questions. presence feature automatically changes your status to “available but out of the office” when you’re on the road. nCommand truly makes your office mobile. You can easily send and receive instant messages while you’re on the move. When you’re on the road or meeting with customers,  nCommand allows you to see who is immediately available to share information or answer questions. nCommand’s presence feature automatically changes your status to “available but out of the office” when you’re on the road.

WHAT ELSE SHOULD I KNOW nCommand lets you store contacts, chat, and make calls from practically anywhere in the world. As long as you have wifi access, you will avoid all voice roaming fees. Are your partners and colleagues Pioneer customers? Add them to your nCommand directory! WHAT ELSE SHOULD I KNOW ABOUT nCommand? nCommand lets you store contacts, chat, and make calls from practically anywhere in the world. As long as you have wifi access, you will avoid all voice roaming fees. Are your partners and colleagues Pioneer customers? Add them to your nCommand directory!

PRESENCE AND CHAT Easily chat with co- workers Status Available Away Not logged in Directory Personal Business HOW CAN I USE nCommand ON MY PHONE? GETTING STARTED IS EASY! With nCommand installed on your smartphone, you can make calls, pull existing calls from your work phone to your mobile, or transfer a call to another contact. nCommand will display your work number, not your mobile number, when you make outbound calls from your smartphone. Forget an employee’s phone number? No problem, nCommand stores all current employee numbers on your mobile.

USE CASE Before you call or transfer a call, leverage status to see if your co-worker is Available Not Logged In Away HOW CAN I USE nCommand ON MY PHONE? GETTING STARTED IS EASY! With nCommand installed on your smartphone, you can make calls, pull existing calls from your work phone to your mobile, or transfer a call to another contact. nCommand will display your work number, not your mobile number, when you make outbound calls from your smartphone. Forget an employee’s phone number? No problem, nCommand stores all current employee numbers on your mobile.

SMARTPHONE INTEGRATION HOW CAN I USE nCommand ON MY PHONE? GETTING STARTED IS EASY! With nCommand installed on your smartphone, you can make calls, pull existing calls from your work phone to your mobile, or transfer a call to another contact. nCommand will display your work number, not your mobile number, when you make outbound calls from your smartphone. Forget an employee’s phone number? No problem, nCommand stores all current employee numbers on your mobile. Personal or Business Profile Make Calls Pull Call

LEVERAGE WIFI FOR CALLS Poor cell coverage but still need to make a call? Leverage WIFI to make work calls Display Business Caller ID HOW CAN I USE nCommand ON MY PHONE? GETTING STARTED IS EASY! With nCommand installed on your smartphone, you can make calls, pull existing calls from your work phone to your mobile, or transfer a call to another contact. nCommand will display your work number, not your mobile number, when you make outbound calls from your smartphone. Forget an employee’s phone number? No problem, nCommand stores all current employee numbers on your mobile.

PULL CALL EXAMPLE Start a call on your way to the office and want to leverage your desk phone you can pull the call to your desk phone In the middle of a conference call and to pick up the kids from soccer, open the app on the phone and pull the call seamlessly HOW CAN I USE nCommand ON MY PHONE? GETTING STARTED IS EASY! With nCommand installed on your smartphone, you can make calls, pull existing calls from your work phone to your mobile, or transfer a call to another contact. nCommand will display your work number, not your mobile number, when you make outbound calls from your smartphone. Forget an employee’s phone number? No problem, nCommand stores all current employee numbers on your mobile.

DESKTOP INTEGRATION Easily chat with co- workers Status Directory Personal Business Collaboration File Share Screen Share HOW CAN I USE nCommand ON MY COMPUTER? nCommand on your desktop or laptop makes you instantly reachable and transparent to customers. Even when you’re working from home, with nCommand you look like you’re in the office. You can instantly resolve after hours issues, even if you’re sitting in your hotel room during business travel! Easily start a group chat or audio conference using nCommand’s My Room feature - just point and click

DESKTOP SHARE USE CASE Take the guessing out of collaboration with co-workers. Don’t try to walk your co-worker through a spreadsheet (r56) click one button and everyone can see the same document. HOW CAN I USE nCommand ON MY COMPUTER? nCommand on your desktop or laptop makes you instantly reachable and transparent to customers. Even when you’re working from home, with nCommand you look like you’re in the office. You can instantly resolve after hours issues, even if you’re sitting in your hotel room during business travel! Easily start a group chat or audio conference using nCommand’s My Room feature - just point and click

Features Business Phone Profile Conference Bridge Audio Call History Video Visual Voicemail Transfer to Voicemail Presence Status 3-Way Calls Available Call Park and Retrieval Away Pull Call Busy Chat (1:1 and Group) Contact Directory File Transfer Personal Screen Share Business Transfer to Voicemail 3-Way Calls Call Park and Retrieval Pull Call Chat (1:1 and Group Chat) File Transfer Audio Video Screen Share Conference Bridge Call History Voicemail Presence Status Contacts

SUPPORTED DEVICES nCommand Android Apple iPhone Windows

STAY IN TOUCH Scott Layman Thanks for joining us today! User guide: https://www.pioneertelephone.com/pdf/nCommand-User-Guide.pdf Learn more: https://www.pioneertelephone.com/business/ncommand Scott Layman slayman@pioneertelephone.com 301.526.2919