The new way to train installers Fireplace Installer Training System Click to advance. Hit ESC to end show, or right click to navigate to a certain slide.

2 Thank you for your interest in FITS. To understand how valuable FITS will be to your company, weve put together this presentation to explain: Why should you use FITS? What is FITS? Who is FITS for? What is covered? What is included? How does FITS work?

3 Why should your company use FITS? FITS will help you replace the when you can, as best as you can approach to training installers with an organized system that gives you all the tools you need to: Tell and show focused installation subjects Use installation manuals of your companys brands Reinforce training room learning with hands-on field exercises and evaluations

4 What is FITS? A response to the ongoing challenge of training installers A complete, organized, and effective method of in-house training for your fireplace installers

5 Who is FITS designed for? FITS starts with entry and intermediate level installers FITS will continue on to provide a clear career path and potentially a foundation for NFI certification

6 What will FITS cover? FITS Fireplace GasWood Level 1Level 2 Level 1Level 2 Available now

7 What does FITS Gas Level 1 cover? Fundamentals Workbook –Fireplace Fundamentals Hearth Systems, Combustion Basics, Heat Transfer, and Consequences and Responsibility –Installation Instructions –General Safety –Firebox Installation –Introduction to Venting

8 What does FITS Gas Level 1 cover? Installation Workbook –B Vent –Direct Vent –Unvented

9 What does FITS Gas Level 1 cover? Brand Specific Introduction to using installation manuals of brands your company installs, including: –B Vent Attach to Fireplace, Pipe Assembly, Vent Height, and Support –Direct Vent Attach to Fireplace, Pipe Assembly, Pipe Clearances, Support, and Vertical Terminations

10 You are provided with ALL the training tools you will need –Installer Training Kit –Company Support Package What is included in FITS?

11 What does the Installer Training Kit include? 1.Workbooks: Fundamentals and Installation –Minimal text –Numerous illustrations –Exercises and reinforcements

12 2.Field Checkbook –Pocket size booklet with on-the-job assignments –Supervisor sign off –Reinforcement of training room sessions What does the Installer Training Kit include?

13 1.Training Leader Guide: Fundamentals and Installation –Instructions and tips for easy delivery –Suggested activities –Color-coded scripts and prompts to help conduct training and promote participation What does the Company Support Package include?

14 2.PowerPoint Presentation CD –Reinforcement for visual/audio learners –Guides training leaders presentation –Instructions for use and easy customization What does the Company Support Package include?

15 What does the Company Support Package include? 3.Brand Specific Resource CD –PowerPoint/print instruction Based on representative manuals of participating manufacturers –Brand Specific Forms for installers to complete –Answer Keys

16 What manufacturers are participating in the brand specific portions?

17 What manufacturers are participating in the brand specific portions?

18 How does FITS work? Your appointed Training Leader conducts scheduled sessions with the help of the Training Leader Guide (TLG), PowerPoint CD, and Brand Specific Resource CD

19 How does the training leader use TLG? Preparation Assistance –Training objectives –Time schedule –Supply list Action Plan Checklist –General Sessions –Brand Specific Sessions –Field Checkbook exercises

20 How does the training leader use TLG? Pre-Training Assessment –Assess trainee level –Initiate interest and focus –Answer key provided

21 How does the training leader use TLG? Margin notes –PowerPoint reference –Script with suggested starter language

22 How does the training leader use TLG? Margin notes –PowerPoint reference –Script with suggested starter language –Prompts to encourage participation –Hot spots (important to safety)

23 How does the training leader use TLG? Margin notes –Script with suggested starter language –PowerPoint reference –Prompts to encourage participation –Hot spots (important to safety) –Training tips and suggestions

24 How does the training leader use TLG? Answer keys provided –Pre-Training Assessment –Exercises –Reinforcement

25 How does the training leader use PowerPoint? Powerpoints are provided for each workbook session –Visual aid to learning –Question and answer approach used to promote participation

26 How does the training leader use Brand Specific Resources? Brand Specific Forms –Key questions for each topic PowerPoint Presentations –Walk through the process of finding answers Answer key for printout Page # Locate Highlight Answer

27 What can you expect from using FITS? Reduced frustration of inadequate training Retention of employees with clear career path Reduced liability costs from faulty installations Reduced costs of callbacks and punch lists Increased customer satisfaction Increased bottom line Hit ESC to end show, or right click to navigate to a certain slide.