Chapters 9 Speaking skills.

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Chapters 9 Speaking skills

First Impressions Do first impressions matter? When you first meet someone…what do you notice first? What do you notice second?

Studies Show First Impression Are based on… Appearance 55% Voice Words 7% 38%

First Impressions You have 7-10 seconds to make a first good impression! People are less likely to listen to you if their visual impression of you is poor. To make a first good impression: good posture clean well put together dress appropriately

Speech Qualities Use standard English for academic, business, and public speaking. Moderate volume, pitch, and rate are appropriate for standard English.

What do you want to convey to your listener? What is your purpose for speaking? What do you want to convey to your listener?

What you want to communicate is Intelligence and Competence

Qualities of speech Pitch – high or monotone Volume – loud or soft Speed – fast or slow Tone – feelings (anger, sad, happy) Enunciation : speak clearly “didja” ”talkin” Pronunciation- say the words correctly “Febyuary” “February” ”Libary” “Library” Grammar & vocabulary What can you do to improve your grammar/Vocabulary?

Effective Conversations Know what you want to say. Direct the conversation where you want it to go. Know what you don’t want to say. Speak with tact and discretion. Establish a positive atmosphere. Encourage open and honest communication with an environment that puts people at ease.

Effective Conversations Use body language. Add to your verbal message with smiles, eye contact, gestures. Listen. Good speakers listen as well as talk. Only by listening will you get feedback. Let others talk. Monopolizing the conversation kills good communication. Mirror the speech of others. Matching others’ speaking styles to put them at ease.

Cell Phone Etiquette NEVER take a call when you are in a business meeting or in a class. If an emergency – excuse yourself NEVER use a cell phone when in a library, museums, theaters, waiting rooms Excuse yourself to the outside Don’t set your ringer too loud!

Be prepared Be assertive Be courteous Speaking to groups Be prepared Be assertive Be courteous Be prepared – Have an agenda ready to dicuss the important detail. Agenda’s help everyone be on the “same page” – also allows you to find out before the meeting start what subjects will be covered. Be assertive – you need a balance between being heard and yeilding the floor to someone else. Be Courteous – respect the rights of others – listen carefully to others

Speaking Informally to Groups Class, club meeting, committee… What should you do? Be prepared! Have an agenda You must know something about the topic under discussion. Be assertive! Speak up and contribute to the group (but do not monopolize the discussion). Be courteous! Acknowledge others’ right to their opinion, even if you disagree with them.

Speaking to Groups Making a presentation: Prepare your presentation. Know what you want to communicate, and how. Think about the audience and setting. Outline your message. Prepare supporting materials. Rehearse. Rehearse. Rehearse Relate to your audience. Make your presentation meaningful to them. Be yourself. Let them see the real you.

In class activity 5 points Find a partner Take out your textbook and go to page 213 Answer all questions from the “Your Turn 9-3” section on a separate sheet of paper. Don’t forget to put your names on your paper. Class discussion Turn in your paper at the end of class.