Module 8 Training Delivery

Active from the Start “ . . . success and failure has to do with one simple word: preparation.” (Lawson, 1998) Methods: Pre-session questionnaire Pre-session assignments Manager involvement and support

Preparing Employees: Tips for Managers Rationale for training Training objectives/content Management’s expectations Ask what they hope to gain Solicit employee feedback after training Priority of training over everyday workload

After Training Debrief with employees Ask if training met their expectations How will they apply content to job? Share experience with co-workers (if appropriate) Follow up over next few months

Seating Arrangement Group Activity