Communication and Professional Practice for Medical Laboratory Technologists (CPP for MLTs) Course

What is the CPP for MLTs Course? 1. is a course for internationally educated medical laboratory technologists (IEMLTs); 2. The CPP for MLTs Course is a non-credit course. It is a pre-requisite for applying to the Manitoba IEMLT Bridging Program. See website for entrance requirements and further details: http://dsmanitoba.ca/career-opportunities/education-sponsorship-training/bridging-program/. Note: Successful completion of the CPP for MLTs Course does not guarantee entrance into the Manitoba IEMLT Bridging Program CCPTA – 20 weeks (300 hours) a) PPS – 6 X 3 hour-workshops (18 hours) b) CCCN – 13 weeks x 3 modules

CPP for MLTs Course PURPOSE: - to increase awareness and build skills in Language, Culture and Communication for working as an MLT in the Canadian Health Care context. Focus: - critical, non-technical skills and strategies for communication and professional practice needed for working as an MLT in the Canadian health care context. Skill-building in speaking and listening for health care context. (Reading is required for online component and some F2F activities; writing assignments are related to ‘Reflective Practice’.)

CPP for MLTs Course Overview Schedule: 120 hours over 12 weeks (Feb.- May) (Feb. 19 – May 16/2019) Blended Delivery format: - Online component 4 hours/week (requires access to and ability to use a computer for learning purposes) (prep for workshop and/or post-workshop assignments) - Face-to-face (F2F) workshops (Tues. and Thurs. 5:30 p.m. – 8:30 p.m.) 6 hours/week 10 hours/week(min.)

CPP for MLTs Course Role plays Video examples SPECIAL COMPONENTS: Role plays Video examples Ongoing feedback on strengths and weaknesses in speaking and listening Strategies for Effective Communication and Lifelong Learning – A Personal Learning Plan

CPP for MLTs Curriculum 8 Units: Introduction to Language and Communication Overview of HealthCare in Canada and Manitoba Patient-Centred Practice - Basic Therapeutic Communication The “Language” of Health Care medical terminology vs. ‘lay language’, slang, idioms Collaborative Practice Professional Communication (“Soft” skills) (assertiveness, giving/receiving feedback, conflict management) Professionalism and Professional Practice (teamwork & decision-making) Competency Profile for MLTs

Curriculum cont’d. ADDITIONAL FOCUS: Intercultural Communication: Culture and communication models Cultural orientations and impact on communication Non-Verbal Communication and impact on communication

Curriculum cont’d. TIPS for Preparing for Examinations and Work: Test-taking strategies /practice for exams (multiple-choice and essay writing) Interview preparation Job Readiness

CPP for MLTs Course - Benefits BENEFITS according to former students: “I learned about different aspects of communication. It was helpful to have the tips about a better way to communicate.” “Twice a week is very reasonable especially when we are all working students and have families at the same time.” “I found this course very interesting and insightful. As an internationally educated health professional, this course is very helpful in the integration process to the Canadian health care system.”

Assessment and Evaluation 1. Course Components (Complete/Incomplete): attendance (min. 80% of F2F component) & active participation successful completion of all program requirements (online & F2F), including the ability to work in groups and independently 2. Language and Communication Thresholds (CLB level 8) demonstrated skills, knowledge, and achievement of outcomes Final progress report (complete/incomplete) is issued to participants: strengths and weaknesses in language and communication CLB level in Listening and Speaking; CLB level in Writing (Reflective Practice); (Reading is not assessed.)

Three Eligibility Requirements An applicant: 1. must be an internationally educated medical laboratory technologist (IEMLT) or currently enrolled in RRC’s Medical Laboratory Sciences program; Consideration may be given to the following: MLTs registered with CMLTM who would benefit from intercultural communication training for study or work IE Medical Laboratory Assistants who meet the remaining eligibility requirements Preference will be given to IEMLTs who have completed the CSMLS Prior Learning Assessment process (www.CSMLS.org) and who are planning to apply to DSM Bridging program in 2019. Name, profession, and contact info. (phone number and email address) Registration with specific regulatory body (if applicable) Career goal timeline Plan of action Other: information that illustrates your readiness and appropriateness for CIEHP (e.g., clinical competency exams or medical exam results , bridging course completion, PLAR, etc.)

Eligibility Requirements cont’d. 2. be a permanent resident (consideration will be given to Canadian Citizens); 3. have a referral from WELARC (welarc.net), and the minimum language proficiency levels* in Speaking, Listening, Reading and Writing in one of the following: IELTS 7 OR CLB level 8 OR CanTEST 4 (or Institutional CanTEST at RRC**) MELA 8 (currently unavailable in Manitoba) *Note: IELTS 6.5, CLB Level 7, or CanTEST 3.5 in reading or writing may be considered. **RRC - LTC’s Assessment Centre: http://blogs.rrc.ca/ltc/information/lpa/

Application Information and application package is available online: rrc.ca/cppmlt   Application package (hard copy) must be received at the Language Training Centre by: January 11, 2019 (or earlier) Attention: Stuart Schwartz Red River College’s Language Training Centre 300-123 Main Street Winnipeg, MB. R3C 1A3 Program starts: Tues. Feb. 19th, 2019 Confirmation of acceptance will be emailed to applicants within two weeks of application deadline.

Contact information Contact Stuart Schwartz, Program Manager syschwartz@rrc.ca (204) 945-6151, Ext. 6303 WELARC Winnipeg English Language Assessment and Referral Centre (WELARC) 400-275 Portage Avenue Winnipeg, Manitoba (204) 943-5387 www.welarc.net