Goal Development: The 4 Quadrants of Goals 2019 WSSA Conference Goal Development: The 4 Quadrants of Goals Thomas Prete, President Kailey Alvarado, Career Services Specialist

The 4 Quadrants of Goals Session Goals Provide a review of various Goal Models Discover framework underneath the models Clear identification of needs Clear identification of resources Targeted strategies to dive deeper

Review of Standard Goal Models SMART Specific Measurable Achievable Realistic Time Related

Review of Standard Goal Models WATTS Written Addresses Barriers Task-Specific Time-Driven Solution-Focused

Review of Standard Goal Models ReSpeCT Realistic Specific Concrete Time-Driven

Challenge of Goal Completion Needs & Resources No matter how well-written a goal is, if the underlying components that drive success are not addressed, the goal will not be achieved.

Challenge of Goal Completion Needs Identification of needs and challenges (i.e. barriers) is essential in goal development. Often a person does not recognize challenges, or on the contrary, over-estimates a challenge.

Challenge of Goal Completion 4 Quadrants of Needs  Personal  Job Readiness   Education Employment

Challenge of Goal Completion Personal Needs Examples of Personal Needs: Housing Medical Social Family concerns

Challenge of Goal Completion Job Readiness Needs Examples of Job Readiness Needs: Reliable Transportation Life skills (routines, organization, etc.) Child Care Basic job soft skills

Challenge of Goal Completion Education Needs Examples of Education Needs: HSD/GED Industry awareness/basic lingo Targeted industry training Certifications Degrees

Challenge of Goal Completion Employment Needs Examples of Employment Needs: Detailed past work history Quality personal and work references Understanding on labor market Qualifications for entry into desired field Career Path options

Challenge of Goal Completion Needs Scenario Review the scenario with your group and fill in potential need areas under each quadrant.

Challenge of Goal Completion 4 Quadrants of Needs  Personal  Job Readiness   Education Employment

Challenge of Goal Completion Resources For each need or challenge, identify the strengths and resources available to the individual.

Challenge of Goal Completion 4 Quadrants of Resources  Self Family/Friends   Community Program

Challenge of Goal Completion Self Resources Examples of Self Resources: Internal drive Housing Transportation Specific Soft Skills Specific Job Skills Work history

Challenge of Goal Completion Family/Friends Resources Examples of Family/Friends Resources: Specific people’s names Transportation Housing Financial Emotional support

Challenge of Goal Completion Community Resources Examples of Community Resources: Employment & Training programs Community Social Service Agencies Technical/Higher Education Schools Employer Groups Churches

Challenge of Goal Completion Program Resources Examples of Program Resources: You (the case manager) Support Services In-house training

Challenge of Goal Completion Resources Scenario With your group, return to the scenario and fill in potential resources under each quadrant.

Challenge of Goal Completion 4 Quadrants of Resources  Self Family/Friends   Community Program

Family Systems Strategies Ways to dig deeper Family Systems has several tools to help an individual self-identify needs, resources and goals. The University of Iowa, School of Social Work developed several interview sequences that are effective in the goal development process.

Family Systems Strategies Exception Sequence Ask questions that direct the participant to describe situations when the challenge (or barrier) isn’t present: When don’t you have that problem? What is different about those times? What happens instead? Who does what differently? (You, family members, etc.) What will have to happen for that to happen? Who will have to do what more often? Who is most likely to want to do it? How will you know that the problem is really solved?

Family Systems Strategies Miracle Sequence Wave a magic wand to have the problem disappear. Have the participant identify what would be different after the change. If a miracle happened and you woke up tomorrow and your problem was solved, what would be different? What do you think will have to be different for that to start happening? Are there times when it already happens, if only for a little while? Why – what is different? What will have to happen for that to happen more often? Who will make it happen? What will be the sign that it is happening more often? How will you know that your problem is really solved?

Family Systems Strategies Coping/Pessimistic Sequence Another approach is to take the other side and see if it isn’t really that bad – in other words, what if it was worse? Why aren’t things worse? What are you doing to keep it from getting worse? How has that been helpful? What could make it worse than it already is? What do you think will happen if things don’t get better?

Summary Goal Development A good Goal must go beyond being SMART or having high WATTS and do more than just demonstrate ReSpeCT. Time must be taken to clearly identify personal, job readiness, education and employment needs. Corresponding resources must be matched to address identified needs.