Social Skills for Successful Professionals

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Presentation transcript:

Social Skills for Successful Professionals UT-TSU Extension New Employee Orientation Janet C. Cluck Extension Director Dickson County March 13, 2019

People matter! Remember the ‘Golden Rule’ and treat others the way you want to be treated! Always be: Considerate Courteous Gracious Respectful Honest

You only get one chance to make a GREAT first impression! Nametag Eye contact Handshake

It all boils down to speaking to the person you wish to honor first! Making Introductions It all boils down to speaking to the person you wish to honor first!

Social Situations …and this person SECOND Speak to this person FIRST… Your grandparents, parents, or anyone older than you Your contemporary (or younger) Your friend Another family member An adult A child A woman A man Someone w/a title: Senator, Mayor, Judge, Doctor; anyone senior in rank to you (boss, CEO) Your guest of honor Others attending the event …and this person SECOND

Speak to this person FIRST… …and this person SECOND Business Situations Speak to this person FIRST… …and this person SECOND A client Anyone in your company, including your CEO Your boss, or a higher-up A person of lower rank in the company …and this person SECOND

Carrying on a Conversation (AKA “Working the Room”) Avoid sensitive topics Avoid confidential work-related info Keep it simple until you find common ground Make yourself ‘conversationally available’ to the other person

What is the ‘Dress Code’? A professional image is expected at all times ‘Business Casual’ recommended for general office attire Dress appropriately for Client Visits and Meetings Personal Appearance (good hygiene and grooming)

U know what I mean? U need 2 Bcareful. Not a good habit 2 4m. Cell Phones U know what I mean? U need 2 Bcareful. Not a good habit 2 4m.

PLEASE DON’T SHOUT AT ME! Email Etiquette 101 PLEASE DON’T SHOUT AT ME!

Casual Table Setting

Reception Etiquette Less structured than banquets or presentations Still requires a professional image Mingling Conversation Food and Beverage Special Consideration for Alcoholic Beverages

“Success is not the key to happiness. Happiness is the key to success “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” Herman Cain Former Chair, Godfather’s Pizza