Accessing Higher Ground

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Presentation transcript:

Accessing Higher Ground Working with Vendors: techniques to assess and ensure accessible products and services Lisa Sawin Director of Web Technologies November 15th, 2017

Agenda When to keep accessibility in mind Talking to vendors Assessing accessibility maturity Talking to purchasers After the contract is signed Roles & responsibilities Questions

When to keep accessibility in mind Purchasing software Licensing an online platform Engaging a digital agency Any purchase involving a user interface

Talking to vendors Request for Proposals (RFP) Statement of Work (SOW) Accessibility Addendum

Assessing accessibility maturity VPAT Timelines Conversation Spot checks

Talking to purchasers Accommodation plans Timelines Feedback & accommodation requests

After the contract is signed Ongoing review Keep track of remediation targets Submit issues to vendor Respond to feedback & accommodation requests

Roles & responsibilities Purchasers Procurement ITS and other developers Content creators Office of General Counsel Resource Office on Disabilities

Questions?