GP experiences and views of NHS Hearing Aid Services August, 2018

37 Total Responses

Q1/2: Locality of GP respondent

Q3: How are patients within your practice provided with information about the NHS hearing tests available via audiology providers?

Q4: How are patients making the choice of which audiology provider to use?

Q5: How do you check that the patient requires a hearing test?

Q6: Do you find the referral process and pathway to the audiology service, easy to follow?

Q7: What are your, or your patients views about the marketing and communication of audiology services? Specsavers n=37

Q8: Do you have any suggestions for improvements or changes to audiology services? Self referral (8) Open access (7) Contract should include wax removal (5) Improved information (4) Reduce the marketing by providers (4) Make the process less confusing particularly around referrals (MRI/ENT/provider to provider) within the system (4) GP needs to be central to process Increase warranty period of hearing aids from 3 to 5 years Roll out primary care based hearing assessment service Ensure provider is responsible for aftercare, equipment, and follow up Consider a paediatric service via e-referral