A Day in the life of Emergency Care

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Presentation transcript:

A Day in the life of Emergency Care Admission Routes into the Trust Sally Thompson (Associate Director of Operations) & Viv Priestley (Operational Manager of Urgent and Emergency Care)

We’re Passionate About Putting patients first Quality, safety and patient experience Transforming services to meet the health needs of future generations

A day in the life of Emergency Care GP A day in the life of Emergency Care Admitted to specialist ward, within 12 hours where appropriate Direct admission to ward where clinically appropriate Chest Pain Palpitations SOB Stroke Acute/General Medicine Intermediate Care Respiratory Urgent Care Centre (24/7) Rosedale Diabetes/ Endocrine Rapid Assessment – senior clinician (Nurse, Doctor) Emergency Assessment Unit & Ambulatory Care (Consultant present 8am till 8.30pm) Holdforth Gastro Self -present A&E (Consultant present 8am till 10pm) West View Elderly Care Haematology/ Oncology 999 CH’s/ Integrated Care/ Direct residential or nursing home care Stroke Home/Supported Living (Most patients discharged to home)

Emergency Care (Arrival Times)

Emergency Department (Activity – May 2017)

Emergency Department area usage

Integrated Urgent Care Service (IUCS) route 111 to IUCS = 118 Self Present to IUCS = 196 Referred back to GP = 59 ED = 6 Home/Care Home = 232

Emergency Department route A&E total (average day) = 130 A&E discharged = 80 A&E to Ambulatory = 4 A&E to EAU = 25 A&E to PDU = 6 A&E to Surgery = 10 (Some patients do have other routes of discharge)

EAU/Ambu/Rapid route Admissions to RA (average day) = 46 RA to EAU = 12 RA to Ambulatory = 18 RA to home = 16 Ambulatory to home = 16 EAU to Speciality = 28

Any Questions and thank you.