Business Integration and Business Optimization in 2003 Aditya Shivram February 19, 2003

The Components of a Complete Solution Support Rep Customer Manager Customer Analyst New Exchange Request Document Claim Billing Adjustment Ship to Customer Escalate to Management Approve Return Business Partner ERP Call Center Warehouse Logistics US Billing July 23, 2019

The Components of a Complete Solution Support Rep Customer Manager Customer Analyst Administration and Management Standards Support Business Activity Monitoring & User Integration Workflow & Step 1 Step 2 Step 3 Step 4 Step 5 Process Automation Enterprise Backbone Connectivity Partner Management Business Partner ERP Call Center Warehouse Logistics US Billing July 23, 2019

Lifecycle Management Managing the entire lifecycle of EAI. Design Unified design of process flow and transformations Integrated configuration of adapters Deploy One-click deployment Manage Monitoring of process flows Administration of systems and users July 23, 2019

Process Design Design Panel (process modeling, adapter services, etc.) Project Panel Palette Panel (adapters, tasks, process starters, etc.) Configuration Panel (data transformation, adapter configuration, etc.) July 23, 2019

End-to-End Standards Support July 23, 2019

Business Process Libraries One-Click Deployment Components deployed on integration servers and adapters Business Process Libraries X Business Processes Common Objects Transformations Standards Based- Representation WSFL The Integration Server Integration Server Business Process Controller Business Process Controller XML / XSD Common Object Model Common Object Model Transformation Transformation Transformation XSLT July 23, 2019

Management Monitoring & Management Resource Administration Business Processes Applications System Resources Resource Administration Users and Groups Access Control July 23, 2019

Business Optimization TIBCO’s Solutions Solutions work independently or together to meet your unique needs Fast and easy to extend capabilities/value of your investment Business Optimization Measure performance Identify opportunities Evaluate alternatives Drive immediate action Ability to observe, analyze, and adapt as things happen Business Integration Model activities Coordinate execution Monitor and control Ability to model and manage activities and interactions Enterprise Backbone Complements and extends standards Real-time flow of Information Highly-adaptable Ability to ensure real-time data July 23, 2019

Unify, Understand and Drive The Business Business Managers Bus. Manager Needs End-to-end visibility Minimize risk Shorten cycle times Impact all resources Grow the business Business Analysts Analyst Needs Real-time holistic analysis Easily establish context Implement best practices Maximize efficiency Business Infrastructure (IT) IT Needs 24x7 infrastructure Maximum flexibility Ability to change quickly Unlimited scalability Low TCO Scripted to the animation on this slide: So you have the operating returns process (click) and the build to order process (click) and you have all these business processes simultaneously running in your company. This is your business infrastructure and it has a set of needs mostly related to the IT organization. It must be 24x7 and flexible for quick and painless changes, as scalable as the largest scale business problem and must have a low TCO over time. (click) And as we mentioned, you have business analysts that are responsible for how a given aspect of the company runs. They watch over business problems and business processes and assure they are prioritized and assembled correctly and operating efficiently. They need real time holistic analysis of the business, they need to establish context, access best practices process ideas, and continually focus on efficiency and effectiveness. (click) but in the end, the most significant value of this kind of integrated infrastructure is what business managers see that they couldn’t before. When your business processes span your entire company, across geographies functions, people and systems, your business managers and execs get true end to end visibility that provides a clearer view of business risks, allows them to shorten cycle times and give them access to drive action that impacts all company resources and grown the business. So as you can see, infrastructure decisions impact many kinds of users from IT, to business analysts to business managers. (transition) Now let’s organize these requirements to see what the requirements are for selecting an infrastructure platform. Infrastructure decision impacts many kinds of users July 23, 2019