Project Management Method and PMI ® PMBOK ® Roles Description Role Description Change Control Board (CCB) A formally constituted group of stakeholders responsible for approving or rejecting changes to the project baselines. - This committee is composed of the business solution owner and designated stakeholders representing the affected organizational units. It is chaired by the business solution owner and has the power to give project directions, to make any decisions affecting the project's outcome, schedule and budget, and to provide the necessary resources to carry out the project. Even though not members of the committee, the Project Manager and the Business Solution Manager actively participate in the committee by providing information that allow committee members to make appropriate decisions. Steering Committee Change Control Board - The Change Control Board (CCB) is any group or team that determines when and if changes are to be implemented to baselined work products.  An authoritative and representative group of project team members who are responsible for assessing, from both a business and technical viewpoint, all change requests. Functional Manager A manager responsible for activities in a specialized department or function (e.g., engineering, manufacturing, marketing). An functional manager is a management representative of the performing organization who provides assistance to the project manager in applying organizational policies, standards, and practices. He supports the project manager by providing the project with human and material resources, as required. Line Manager (1) The manager of any group that actually makes a product or performs a service. (2) A functional manager. Same as above Project Management Professional (PMP®) An individual certified as such by Project Management Institute. Project Management Team The members of the project team who are directly involved in project management activities. On some smaller projects, the project management team may include virtually all of the project team members. Project Coordination Committee The project coordination committee ensures balance among the three project management perspectives (business needs, management of resources, design of the solution) in the decision making process. Project Manager (PM) The individual responsible for managing the project. The project managers' role is to mobilize and use wisely the organization's resources that are at his disposal to attain a specific objective: the successful completion of the project. He is responsible and accountable for the overall planning, organization, execution, and control of the project. As well, the project manager has a direct responsibility for managing the delivery of the project, as defined in the project statement, e.g. ensuring that the solution is delivered on time, within budget, and with the quality required. Project Manager Project Office (PO) A Project office may operate on a continuum from providing support functions to project managers in the form of training, software, templates, etc. to actually being responsible for the results of the project. Project Management Office (PMO) The project management office (PMO) is a shared organizational structure designated by the organization to provide project management services to the organization's projects as well as to report on the overall situations of active projects to the senior management of the organization. There are multiple models of project management office, each of them offering different roles or contributions to project management. These models vary from an office that serves uniquely as a repository of information for best practices, to an office that serves as a competency center for project management expertise and oversight for the business or acts as a governing unit to run various projects undertaken by the organization. Typically, the most common services supplied by the PMO fall into the following areas: project planning, project organization, project analysis, project forecasting, project control, project reporting, project administrative support, and project management standardization. Project Team Members The people who report either directly or indirectly to the project manager. Project Team The project team is composed of the project manager, the business solution manager, and all the members assigned to the delivery and business solution management groups. The project team is responsible for the outcome of the project, i.e. the product or service to be delivered. NOTE: In large projects, Team Managers and the PMO participates as well to project management and would form, with the Coordination Committee, what we would call the Project Management Team. Seller A supplier or a service provider for an organization. An external provider is an organization or an individual external to the performing organization, such as a supplier, subcontractor, or any client administrative unit that provides deliverables, products or services to the project, according to the terms and conditions of a contract, agreement or purchase order. External Provider Stakeholder Individuals and organizations who are involved in or may be affected by project activities. Stakeholders are individuals or organizations whose interest may be affected by the result of the project's execution, i.e., whether it is successful or not. They may be part of the client's organization or part of the service provider's (contractor's) organization or any other sponsoring organization. Team Members See project team members. A team member is an individual involved in the project. A team member has a task or a role assigned to him within the project and, is accountable for the completion of his assignment. Team Member The business solution manager represents the business solution owner and the user community of the client's organization, and plays an essential part in controlling the decisions on choices related to the business solution. This individual provides business-related knowledge that orients the architecture of the solution. He also assesses the business impact of the change scenarios and is responsible for the creation of strategies and plans, in coordination with the project manager, for the timely and successful implementation change management and communication of the solution. The business solution management group represents the user community of the client's organization. This group is primary responsible for defining and validating the business needs and for ensuring the transition to the solution and its implementation. Usually, this manager assumes the costs of the project and is the recipient of the solution's benefits (refer to Business Sponsor in ResultStation). In a delivery context, he represents the organizational unit most affected by the change. He chairs the steering committee, oversees reviews of progress and addresses issues relating to the solution and its delivery. Business Solution Manager Business Solution Management Group Business Solution Owner Other Project key roles not explicit in PMI PMBOK Quality Assurance Group This group is responsible for coordinating and implementing process, product and/or service quality assurance throughout the project lifecycle. This group assures project managerial and technical staff, senior management (e.g., Delivery Manager) and the client that the products and services the project produces meet established standards of quality.