Providing Supervision for Staff and Volunteers
What does it mean to provide supervision? Directing Supporting Keeping abreast of their work
Why should you supervise staff and volunteers? To make your agency more effective To recognize and stop problems To make employees feel like part of the group 3
Directing those you supervise: Give written explanations of responsibilities and skills Orientation & training Keep information on each worker on file 4
Supporting those you supervise: Challenge workers to try new things and accept more responsibilities Keep the lines of communication open Provide regular feedback 5
Dealing with problems: General guidelines for problems that arise Specifications for poor job performance Specifications for a policy violation 6