Managing the New Generation September 2018

The employee landscape has evolved significantly since the 1990

Confidence and motivation New Generation at work 1. What millennials report as top priorities when considering an employer. 63 % #1 Pay 52 % #2 Culture 50 % #3 Flexibility 2. Top essential skills for long-term success, according to millennials: 36 % Interpersonal skills 35 % Confidence and motivation 33 % Ethics and integrity Source: 2018 Delotte Millennial Survey based on responses from 10 455 Millennials, 1 844 Gen Z

Adapting to preferences of our main future source of talent *Source: Universum, the 2020 Outlook survey, 2,338 interviews, Q4 2014

What’s the big idea?

Extending with a set of messages For more depth of the story A set of 8 messages represent JTI’s promise to the employees. All messages are of equal importance. Presentation title in footer

Give-aways For external and internal usage

Join The Idea Employer Brand Campaign Update

Cross functional collaboration

Yes! I share Project goals Project goals Cross functional collaboration To build strong positive relationships between employees in different departments Opportunity for employees to try another role Preparations for future assignments or willing of employee to develop in another department Personal and team development Duration 1 working day Participants All functions and departments except confidential information Кросс функциональный обмен опытом Улучшение взаимодействия с другими отделами Возможность попробовать себя на другой позиции Подготовка к будущей роли, или желание Сотрудника развиваться в другом отделе Личное и командное развитие

Line Centric Organization

Line Centric Organization Organization structure change via Line Team creation Distribution of responsibility and authority to achieve results on fixed lines LCO Main Rules Keep it simple – the simpler the process, the more it is clear Make it happen – improve OEE without losing focus on achieving the remaining KPIs Be accountable – the team will be able to achieve results and improve their work by helping each other SENSE OF PURPOSE!

Step change in people engagement (Belief audit) Strongly disagree Disagree Neutral Agree Strongly agree LCO BELIEVE AUDIT 1 2 3 4 5 1 Our leader sets clear goals and direction 2 We work together as an effective team 3 We have all relevant information to manage our day-to-day work 4 We have all capabilities in the team to make the right decisions 5 We have a "can do" mentality 6 I have a clear role and responsibility in my team 7 I have received positive feedback last month 8 Issues are addressed and resolved in time Jun 18 Sep 18 Roles interviewed Maker Operator (4x) Packer Operator (4x) Maker Mechanic (2x) Packer Mechanic (2x)

Spider visualization for lean health check Operation improvement People management 1 Performance governance Mastered Routine Applied Initiated Result Lean Table Stakes

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